In the past Sitejet made a backup as soon as the CMS has been opened and again during working on the project. Is this no longer the case?
So do we need to run backups ourselves in order to be save?
This is an important information for all of us.
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Hey Barbara,
We have not disabled that feature nor any report from anybody else. I also did not see any issues on a testside.
Please give me some more details like Website ID etc.
I’ve just checked several projects, which I know there has somebody worked on recently.
For example ID 724107, 346471, 353264
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I can see the same problem. In all projects that I have opened for testing. There is no longer an automatic backup when logging in.
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Can you please give me two or three website IDs?
Thanks Barbara! I have created a ticket with the Devs.
724107, 346471, 353264
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Any new insights about this?
I have just checked a few projects of mine and none of them has gotten a backup made by opening the CMS.
I told all my clients that the system does an backup when they open the CMS and that they can easily roll back in case something goes wrong with the things they work on. So I would need to inform them if this is no longer the case.
Hey Barbara,
let me check the logs. But just checking with you: When you do make an own backup, it is working correctly as described in the article, right?
Hey there,
I got feedback from the developers:
“Due to storage reasons, we can no longer create a backup when no changes were made. In the past there were millions of unnecessary backups, just because someone opened a website without doing any changes. We still create a backup every 5 minutes, as it is stated in the article.”
Can you please check if the backup is created after a few minutes for you? As well as a manual backup, please.
I am working on a clients project for more than 2 hours now and (besides the manual backup i did immediately after opening the CMS) there has been no auto-saved backups.
Website-ID in this case is 314997 (but I have experienced this with any project I worked on recently).
I forwarded this to the developers.