I can get the site to work with computer and ipad. When trying on cellphone, the menu button does not show the product categories and it will not let you scroll on the screen.
please help
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Hey there,
Would you be able to give us more info as explained
→ https://help.sitejet.io/hc/en-us/articles/24275958355479-How-to-report-an-issue-or-a-bug
and
→ 🔷 Guidelines - Ask your question the right way – and get the best answer faster!
please? Happy to check
Welcome to the Sitejet Community! We’re glad to have you here.
Thanks for reporting this! It sounds like you’re running into a mobile navigation issue — here’s a quick checklist to help debug:
- Preview in mobile mode (use the phone icon in the Designer) and check if the menu responds.
- Make sure menu visibility is enabled under Element Settings.
- Double-check that menu links are active and that scroll isn’t blocked by styles like
overflow: hidden
orposition: fixed
. - Try resetting or re-adding the navigation block, especially if it’s been customized.
- Use the “Share Preview Link” to test the site directly on your phone.
If you’re still seeing issues after this, feel free to share the preview link here — happy to take a closer look and help you get it sorted!