Form will only send in preview, not when published | cPanel

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1

I used sitejet builder to create a site, but the forms will only send an email when it is submitted in preview mode. How do I get it to send?

2

allow_url_fopen is enabled, and it is on php 8.3

3

Hey there,

here you will find more possible reasons why the contact form is not working: cPanel | Most common contact form issues - #9

For future posts, please consider our guidelines: 🔷 Guidelines - Ask your question the right way – and get the best answer faster!

You are able to edit your initial post.

Thank you

4

  • Website ID - 2679895

  • Which version of Sitejet are you using? Sitejet with cPanel

  • Where exactly is the problem occurring? Page

  • Which browser & device are you using? – edge on windows 10

What have you already tried?

  • enabled allow url fopen, set php to 8.3, ensured mail deliverablility is set up, i am using inmotion hosting
5

My hosting provider says this, how would I reconfigure the form to work with it:

To comply with current SPAM standards involved with the PHP ‘nobody’ user, our newer servers that run PHP under Apache do not allow PHP to send mail via the mail() function, which is the default for most software.

In order for you to be able to send mail you’ll need to configure the software to use SMTP with authentication, similar to how a mail client is set up.

Most pre-bundled software packages like Joomla, phpBB, and other CMS’s have an option or plugin that will allow you to use SMTP instead of mail() or sendmail.

6

I ended up finding a different HTML based form provider.