cPanel < Contact form unable to send emails

Helpdesk cPanel
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1

This issue has been discussed a few times on this forum, and some people found solutions like this:

Today, I contacted my host provider and asked them to enable allow_url_fopen, but they replied:

Unfortunately, for security purposes, we do not allow allow_url_fopen on any of our Shared Hosting servers, as an example:
What are PHP allow_url_fopen security risk? - Information Security Stack Exchange

Is there any other workaround for this?

cPanel

1 Like
3

Hi @Richard_Honey,

unfortunately, the form submission only works when allow_url_fopen is enabled.

As a workaround, you can use a third-party form with an embed code.

4

Thank you Martin.

I was thinking Jotform inside an iFrame? Will that work?
:man_shrugging:

5

Yes, it should work, but make sure it looks good on every device.

1 Like
6

UPDATE:

Eventually, I found an acceptable solution: Web3Forms.
This service is the only one I could find that does not have any branding like Jotform , Typeform etc.
Also, it’s extremely easy to use - simply request a code (one per email address), copy the form code and paste into an html element in the Sitejet builder.

The only downside to Web3Forms is a maximum of 250 submissions per month (not bad), and a forced redirect upon form submission (for free users).
This is not a major issue, since you can edit the redirect page to any custom url. I created a simple success page as my redirect.

PS: @Martin, it looks good on every device! :sunglasses:

1 Like
7

This sounds fantastic. Are you able to upgrade to more user than 250 submissions with a plan?

8

Yes. From $8 per month you get unlimited submissions:
web3forms.com/pricing

but I think 250 is enough for small businesses starting up.

1 Like
9

It is. Thank you.

10

Hey guys, I am a very newbie with SiteJet. I love this tool but I cannot figure out how to approach the problem. The form is working (confirms that the message has been sent) but doesn’t send the emails. Can anyone look and make a suggestion, please? The site ID: 1191812.
Thanks!!

11

Hey there,

Please open a new thread and check this post first cPanel | Most common contact form issues - #7 . Please provide us with all necessary information like Website ID to also check on this issue :slight_smile: