Clean installed cPanel, sitejet is not working

Helpdesk cPanel
1

Clean installed cPanel, sitejet is not working

Error: The API call failed with error code “500” and response “Can’t connect to api.sitehub.io:443 (certificate verify failed) SSL connect attempt failed error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed at /usr/local/cpanel/3rdparty/perl/536/cpanel-lib/LWP/Protocol/http.pm line 50. ”.

Environment : Proxmox LXC container

OS : Almalinux 8.9 and Ubuntu 20.04 also same as below

sitejet2
sitejet21189×653 21.7 KB

2

Hey @Heeseung_Kang,

thank you for sharing this here as well. As far as I know, the cPanel support team is already familiar with your case and is working on finding a solution, so I would suggest keeping the conversation in the ticket and I will share the solution here as well.

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