Dns setting for whitelabel customer portal

[Mark_Fosseprez]

Hi,
as mentioned in following section of the Help on whitelabeling, I have changed the DNS-settings with my domain registrar as below. Still does not seem to work, anyone any idea on waht to do? - Many thanks for your reaction, Mark

Sitejet Help:
"1. To use Sitejet with it, please set a wildcard CNAME entry that points to partner.sitejet.io if the domain is not registered with Sitejet. Thanks to the wildcard CNAME entry all links will be created with your domain e.g. for the Login, the customer portal login, or the preview links.

TYPE	HOST/NAME/PREFIX	VALUE/ANSWER	TTL	PRIORITY
CNAME	*	partner.sitejet.io	3600

DNS settings:

[Andre]

Hey @Mark_Fosseprez ,

I just visited partner.* and my.* and the whitelabel seems to already be intact including SSL.

Guess it took the servers some time to wake up and recognize

Would you be able to confirm?

[Mark_Fosseprez]

Hi Andre,

you are right, it seems to work fine. I was ‘misled’ by the link in the invitation email, which mentions my.sitejet.io…, but apparently when logging in one is redirected to the whitelabeled version of the customer portal, so everything seems to be ok. Thanks and kind regards
Mark

[Andre]

Great! Happy working with Sitejet!