Anyone who uses Sitejet for more than 2 hours must certainly know what I’m talking about with this bug: You’re in sitejet studio, editing a website. You’ve been editing elements, adding components via clicking on the element title in the Navigator sidebar tree. After a while of editing, could be a…

Hey there, I did not have such an issue but I can forward this to the devs. I can try and check if this might even be browser related. What browser do you use? Also yes, please share screens :slight_smile:

Yes please. Try to make a screenshot of the devs tools console and open a ticket to us, please. Copy this link here as well so we can connect those. I will try to reproduce it in the meantime as well.

Andre I encountered this again today and was able to notice a console error (this was a text element that become unresponsive in the Navigator UI): [Screenshot 2025-08-15 094907] main.bundle.3d9e5898…3b6c5457d3.min.js:2 Uncaught TypeError: Cannot read properties of undefined (reading ‘is’) at …

Can you post me the website ID, please? Do you have the screenshot in a bigger size as well?

Hi Andre, the ID is 1223383 Thanks for investigating. It hasn’t happened much lately but once in a while it locks up. I’m trying to remember what happens right before it does it so I can reproduce the steps.

Hey there, thanks! I will check it as well frequently. Lets see if this is a issue in the CMS :raising_hands:

Thanks I’ll get a better console error report next time as well.

My site also got screwed up 2 days ago - I thought I’d been hacked or someone had tampered with my cPanel or something. This post confirms that sitejet had or still has a problem. All of my Navigation - including pages got all messed up and were not working at all. Basically, I have to go and fix up…

Do you have more details about what you mean “screwed up”? Did you try a backup? And how is this confirming that Sitejet has a problem? Right now, this can be anything that is causing something. It is not even clear that its the same issue :slight_smile: Happy to assist and check what has happene…

Website Builder glitch - Navigator becomes unresponsive

Helpdesk Website Builder

Portwashingtonwebdesign August 14, 2025, 1:35pm 3

Thank, it’s google chrome. I can’t really share a screen of the navigator becoming unresponsive. Maybe I can make a loom video next time it happens.

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Website Builder glitch - Navigator becomes unresponsive

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