Still major issues with images

Helpdesk Report a bug
1

After reading about the image issues I’ve checked my website (which I haven’t worked on for months). Unfortunately I found major issues with images not being displayed completely randomly. Home page fine, other sub pages fine.
But all the sub pages for my lead magnet (quiz results) are missing important images.
I sent a request to helpdesk yesterday (website ID 353264, so they can check it within the project). But I also want to report this here because this is a big problem and everyone should be aware that something like this could happen.

Some examples:
Screenshot 1: This is (should be) an image-galery with 4 square images.
Screenshot 2: A 3-column-section with an image in each column. Just one is displayed.

image
image1101×850 135 KB

image
image1731×538 106 KB

2

Hey @Barbara,

is this the same as the ticket you sent us?

4

Yes, it is.

1 Like
5

Then we send you the solution in the ticket and update here as well when finished :slight_smile:

1 Like
6

Solution suggested.

Sitejet only deletes images when a user explicitly deletes an image in the file manager or the website they belong to is removed or the whole account is removed. In this case, maybe the image element got copied from another website. We searched the database and they are not there, which hints on a manual deletion.

Recommendation would be: Re-upload the image.

We will however investigate further any case like this, of course.