[SOLVED] Incident - Image upload and display bug

Hey Sitejetters,

We are aware of a current issue where uploading images and importing stock photos is not possible and are investigating the issue. Will keep you updated here!

Thanks!

Hopefully the error can be fixed soon.

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For now our Devs can confirm that the uploads itself were and are working and only for a specific set of files, images cannot be scaled at the moment. That’s why there’s a 404.

Once the actual issue is fixed, all uploaded images should appear. We are working on it!

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Hey there everybody,

the issue is resolved for now. The files were uploaded correctly to the server and should all be displayed for now. No additional action necessary to our knowledge. If you still face issues, reloading the Website Builder and clearing cache could solve it. If not, please let us know.

The cause for this is not yet known without going deep into an explanation. But we are investigating to make sure this will not come up again.

We will let you all know more, when possible. :raised_hands:

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