@Franzi_Sitejet_Team @Andre @Martin.Sitejet.Team Why am I seeing “Privacy Settings” with links to Sitejet on a whitelabel domain? Doesn’t make any sense to me.
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(Mod note: this is about a different setting and should be ignored for this case)
Hey! 
Totally understandable question — and just to clarify, nothing is wrong with your white-label setup. What you’re seeing is the standard Sitejet privacy/cookie framework, which is actually a good thing:
Sitejet includes this by default so every project starts out GDPR-compliant right from the beginning.
The banner shows Sitejet’s own legal placeholder links until you add your own privacy pages to the project. That’s why you’re still seeing the Sitejet URLs — they’re simply the default fallback.
You can fully customize or disable it here:
Website → Settings → Privacy & Cookies
Add your own Privacy Policy / Imprint URLs, or turn the banner off if you already manage consent via another system. As soon as you add your own links, the Sitejet branding disappears and the white-label is complete.
So in short:
The banner is there to protect you and your users by default
It becomes fully white-label as soon as your own documents are added
Hope that clears it up!
@Kalisperakichris Thanks for your reply. Can you please tell me where I can change or disable it, and what you are referring to with “Website > Settings > Privacy & Cookies”?
Because on my login and cms page, Privacy Policy is taking me to Privacy Policy – Sitejet and Data Privacy is here Data Privacy at Sitejet
Under white label setting, of course I already provided my own links, but it’s not affecting this banner.
Hey! Thanks for pointing that out — and just to clarify things a bit better:
The setting I mentioned earlier (Website → Settings → Privacy & Cookies) controls the public website’s legal links and cookie banner.
That part works exactly as described.
The banner you’re referring to, however, is the one shown on the CMS/Login environment. (Mod note: This cookie banner is shown on the Project Manager / Customer Portal login. The AI used for to support this answer might not use the right term here.)
This banner currently uses Sitejet’s own legal pages as a system-level fallback, and at the moment it doesn’t inherit the custom links from the project’s Privacy & Cookies settings — even under white-label.
So nothing is wrong on your side.
It’s simply a limitation of how the internal login/CMS legal banner works today.
If you’d like, I can also forward this as a feature request to make the CMS/login legal links fully white-label as well.
Hope this clears it up! 
Hey Umar,
no need to tag us all. I am frequently monitoring this community 
You opened a ticket for us about a related issue. I will work on that first and present the result here.
The screenshot you attached here - what is the exact URL you are seeing this?
The links could be a fallback solution from us which indicates that something might not be set up correctly. We will check on that, once I got the DNS screenshot via ticket.
Of course, there should not be any Sitejet link on a white-label platform; otherwise, what is the use of having white label?
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Andre, I sent you email with the link.
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Thank you for your patience on this. As discussed in the ticket, the partner.whitelabel and the my.whitelabel should not have the consent management from us. It took a while from the system to acknowledge your subdomain. You should be good to go now.
This was a service fallback, as we provide consent management for our (sitejet.io) pages. Once they are whitelabeled the responsibility falls to the company that uses them → you. Hence the proposal does not make sense.