Mobile website application

Hi, when i view the website on desktop the menu option CONTACT works perfectly.
On the mobile application of the website the page reflects an error 404 page

Hey @Charmaine_Botts - could you give me the Website ID? Maybe mobile users should not be allowed to contact anybody on the internet :smiley: - kidding! Happy to check what is actually happening there.

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Hi Andre

We’re do I find the site ID

Kind Regards
Charmaine

Hey there!

Here you go: https://help.sitejet.io/hc/en-us/articles/24275958355479-How-to-report-a-bug##info
Its number 1 :slight_smile:

Thanks Andre

The ID is 1024111 :smiley:

Kind Regards
Charmaine

Hey Charmaine,

I am unable to reproduce this in the preview mode. Could you please re-publish the site and then sent me a link of it? I used the brave / chrome browser. Which one did you use?

Hey Andre

I’m using Google and Google Chrome

Published ! The link below

Am I understanding you correctly
Kind Regards
Charmaine

Hey Charmaine,

works perfect for me. I can not find any issue. Could you maybe clear the cache and try again? What phone are you using? Android or iOS?

I’m using galaxy note 10. I’ll clear cache and maybe do an update
Thanks Andre, regards Charmaine

1 Like

Hi Andre
I still seem to have a problem with the mobile site. Please find attached.


Hey Charmaine,

Checking the icon you circled in there is no link behind it. It is just set as element :slight_smile: