Feedback Tool, spinning wheel to infinity

Hi all!

Is anyone having issues with the feedback tool?

I have contacted Sitejet on three occasions and are asking me to just do it for one specific client. This is happening with ALL clients across almost all browsers.

We have tried the browser console as well as tried to use different browsers. There is no rhyme or reason. It just spins regardless of the settings that are tried.

Any help is greatly appreciated.

Hey there @Faithson_Support - we have just found one ticket with that issue ( #82848) and did not receive any answer on that matter.

While we love to help you on this matter, we need to have additional information to be able to reproduce this issue. Would you be able to give us more information via answering on that ticket?

Hey there @Faithson_Support have you been able to respond to our email already with further questions? Until now, we are unable to reproduce the issue and need to have more information.

Thank you!

We did employ a hotfix on 27th of September. This issue should be fixed everywhere, hopefully. Let us know.