Hey Sitejetters,
we are currently facing an incident that might cause a partial outage of the tool and the mail servers. We are investigating and working on resolving the issue as soon as possible and will keep you updated on our status page: https://sitejet.statuspage.io/
It is possible that communication with help@sitejet.io is also affected by this. So if you have sent a request, we will make sure to reply as soon as possible.
We are very sorry for this! Thank you for your patience!
Best,
The Sitejet Team