Domain name hosting

Helpdesk Domains and Emails
1

Hello,

The domain name for my website (foliodesign.fr) was registered with SITEJET when the site was created, and I recently updated it. I received the renewal invoice from SITEJET, but I can no longer access the DNS zone, and it says, “This domain was not registered through Foliodesign.” Thank you for your help.

2

Hey David, I have contacted the provided to give an update on this. Usually, our Domain Manager checks the NS Records to see if the domain is “with us” and there might be an issue after the renewal. I am on it.

3

Hi Andre,

Thanks for your prompt response.

4

Hey David, the provider did a manual NS Record update and it should be fine now. Let me know if it works for you in a few minutes :slight_smile:

5

Hey Andre,

great, it’s working well now. :slight_smile:

Thank you for your help and responsiveness.

1 Like