Hey there everyone! I had posted a DNS issue on this thread and then when I solved it I took it down and then was reminded that that doesn’t actually help anyone else (which is the whole point of this community right?)
So I am reposting this in hopes that it will be helpful.
I had an issue where I had updated the A records for a website but the site was not directed to the new SiteJet website. What added to my confusion was that SJ was saying there was an error but it was giving me the correct A records. See the first screen shot.
After meeting with GoDaddy on this one, we found a sneaky CNAME record that was causing a redirect back to their old site and I didn’t realize it. It is the CNAME with the: www.
I don’t claim to be a DNS expert but with a little coaching, I figured it out and updated that CNAME record to point to the regular A record with the @ sign. Then things started happening and the site redirected to the new site within a few hours.
All is well now.
I still hate DNS issues but I know something I didn’t know yesterday.