Could not send email error - Contact Us Form

[VITS_Applications]

Hi,

I am a newbie to SiteJet Builder and currently working on a client website.

The Contact Us Form works (i.e. email is sent to recipient successfully) when tested locally on development site (before) being published.

After being published on-line it gives the “could not send email error”. The error snippet is attached.

Appreciate any assistance on this.

Thanks

[Andre]

Hey there,

We would need a bit more information about this:

Guidelines - Ask your question the right way – and get the best answer faster!

Get help with any obstacle you are facing in Sitejet Hey Sitejetters, Hey! Great to have you here. To make sure you don’t have to wait forever for a solution, help us help you! Before you post here, please read this guideline carefully and let us all work together here to help each other out. This category is divided into various sub-categories for a better overview and order. In each category you will find additional help and g…

… and here is a post about most common issues. Please go through these and let us know if that helped

cPanel | Most common contact form issues

Hey there cPanel Sitejetters In the past months, questions about the contact form have been quite dominant in this community. The most common issues were a failed form submission and a Captcha image, that does not appear. To ensure the form submissions are successful, please make sure, that the contact form is working at all. Please enable the “send email” feature in the contact form. Fill in a recipient address. And of course a sender address …