Contact form issue

[S_Ab892013]

Hello everyone,
Can you help me to solve the problem of sending a form by email after having:

• Activate the send email button in the webhook settings and enter the recipient’s email address
• activated [allow_url_fopen in php selector
  I can’t receive the form by email
  NB: I only receive the email when I’m in preview mode on sitejet

[Andre]

Hey there,

I have moved your post to the helpdesk section.

Please edit your post according to these guidelines:

Guidelines - Ask your question the right way – and get the best answer faster!

Get help with any obstacle you are facing in Sitejet Hey Sitejetters, Hey! Great to have you here. To make sure you don’t have to wait forever for a solution, help us help you! Before you post here, please read this guideline carefully and let us all work together here to help each other out. This category is divided into various sub-categories for a better overview and order. In each category you will find additional help and g…

Also, here are some ways to to find a solution for the issue:

cPanel | Most common contact form issues

Hey there cPanel Sitejetters In the past months, questions about the contact form have been quite dominant in this community. The most common issues were a failed form submission and a Captcha image, that does not appear. To ensure the form submissions are successful, please make sure, that the contact form is working at all. Please enable the “send email” feature in the contact form. Fill in a recipient address. Make sure, that it is an actual wo…

[Lucasdodimead]

I am also having this issue
Webhook works in preview mode but not on published site

[Paulo_Lopes]

You need to set the Recipient and the sender with the same email, which seems wrong to me but works perfectly fine. See attachment.

[Andre]

@Paulo_Lopes You don’t have to if you e.g. have a dedicated sender mail.

@Lucasdodimead Please take a look at the guidelines and open a new post under cPanel or Plesk in case you have it. Like to take a look and see if we can assist.