Web application could not be started by the Phusion Passenger(R) application server

Helpdesk cPanel
1

I built a website https://fortwaynebhajansociety.org/ using sitejet builder hosted on inmotion. When I launch the site from the preview website mode all menu item pages load fine. But, when I publish the site and try to load the pages on live site then only the home page loads and all other menu item pages do not load. I get below error:

We’re sorry, but something went wrong.

The issue has been logged for investigation. Please try again later.

### Error ID:

f5bb61cc

### Details:

Web application could not be started by the Phusion Passenger(R) application server.

Please read the Passenger log file (search for the Error ID) to find the details of the error.

You can also get a detailed report to appear directly on this page, but for security reasons it is only provided if Phusion Passenger(R) is run with environment set to development and/or with the friendly error pages option set to on.

For more information about configuring environment and friendly error pages, see:

Can anyone help me and tell me what is going on? The site is running using latest php version 8.3

2

Hey there,

Since this might be a server related issue, would you be able to contact cPanel support directly? Please also keep us on the loop here and post a solution if provided. Hopefully, this error does not come up again though :slight_smile:

3

What is the cPanel support phone number?

1 Like
4

Here you go :slight_smile: