This morning I experienced issues with the Sitejet Builder on your godaddy shared plesk hosting account. The application no longer appearing in my dashboard or the application search list. Their customer support team are pushing me to update my hosting. That’s how I make my site edits and now I’m stuck.
Below is an image of how it was displaying previously.
Hi @Alexisoutdoorcare, we will forward your issue to our colleagues from Plesk. Maybe there is a good reason why they disabled the Sitejet Website Builder.
Hi @Alexisoutdoorcare, I talked with my Plesk colleagues and please reach them out: https://support.plesk.com/hc/en-us/requests/new
Please provide your Plesk server version and the screenshot you attached to your last post.
Hello Martin, Thank you so much for the proactive response. I’ll forward the requested information to the Plesk team.
Hello,
I’m trying to submit a ticket to the Plesk team, but I don’t have a License Key to provide and no option to add screenshots.
Thank you,
@Alexisoutdoorcare can you please provide me your Plesk server version if possible, your domain name and website ID*?
6–7 digits which you will find at end of your URL, when you have the Website Builder open.
