Hi I am using sitejet through the plesk interface from my web hosting provider (Host-it.co.uk), every time I make any simple text amendment changes to the web the captcha form goes into error the form creates 2 captcha boxes. I then have to go to a previous backup to clear the problem then publish the web.
Any assistance as to what could be causing this or a workaround would be greatly appreciated.
My web site is lockmasters-mobile.com
Regards John
Hey John,
Thank you for posting your case. Unfortunately, I am unable to reproduce this. I did change some text on the website as well as in the contact form elements. The captcha seems to not duplicate itself.
Would you be able to send us a screencast showing what you are doing and how it happens?
Hi,
I made some edits to the testimonials and input a couple of logos under our partners, and it does it again I will have to go to a previous backup.
Hi @Atsselec,
do you have any browser extension which could cause the issue? Maybe try to use a different browser without any extension. I am unable to reproduce the duplication of the captcha input field.
Hi,
I will try making some changes in a browser with no extensions.
John
Hi,
I have made quite a few changes in a browser with no extensions, and the problem appears to have stopped.
I would like to thank you for your assistance with this matter.
Rgards John
Hi @Atsselec,
thanks for coming back and sharing the solution with us.
