Mobile menu don't work!

Helpdesk Website Builder
1

Hello, i have some problem with menu at mobile version. I tryed a lot with all topics here but no one can help me.

The menu is not showing when i click on it. Please, help me!

ID: af4ff15d-1774018

2

Hi :waving_hand:

The mobile nav exists in the DOM, but it stays hidden because it has:

  • opacity: 0

  • pointer-events: none

  • z-index: 4

When clicking the hamburger, no “open” class is added to the nav element, so the state never changes.

It looks like the menu preset might have been converted to custom (wv-custom), and the trigger is no longer connected to the navigation element.

I would suggest:

  • Re-adding a fresh preset-menu-v2 element

  • Or resetting the menu preset to restore the built-in mobile toggle behavior

3

I tryed feel time to delete and add new menu with new container, but these is no change! I don’t know how to fix it.

My menu is like this after a sitejet update, I even wrote to the hosting support, even they couldn’t answer me. I tried everything

complete deletion and factory reset - DOESN’T WORK!

Change in Z-Index - doesn’t work

try something, somehow it doesn’t work!

4

At this point I would definitely contact Sitejet support directly and provide:

  • Preview link

  • Steps to reproduce

  • Screenshot of header structure

If it’s update-related, only they can properly check it on system level.

Hope they resolve it quickly :folded_hands: