I’m posting this here since Sitejet’s Martin suggested me to do so. However, I’m not absolutely sure this is related.
If I as an agency creates an element like (say) a timeline, the customer can’t delete or change order of the entries of that timeline. He can just copy one and shove this one around. So my suggestion is: Make it possible to change “ownership” of specific elements to the customer, so he can edit those as he likes. This would go a long way in saving the customer’s time and money by not needing us (the agency).
So I guess it kinda is related to “more flexibility in the customer CMS”.
Regardless, that’s also a +1 for Patrick_Luescher’s original post from me, too.