I am building a new website. I see a “error while saving message” Page with URL “/” already exists in domain www (en)

Hey @Shuss3 ! Welcome to our community, This message usually appears when the root URL “/” is already taken by another page. In Sitejet, every website must have exactly one homepage assigned to “/”. What to check: Go to Pages → look for the page that already has the URL “/” (the current homepag…

[image] Kalisperakichris: This happens often when duplicating pages or when the homepage was created automatically. This is not true. Usually it happens, when people rename the slug and forget to add a /.

Hey @Shuss3 - please let me know your Website ID. I am happy to check this for you :slight_smile:

Hi @Andre it has happened to me several times! But the solution is still there!!! Yes, exactly — that’s what I’m referring to as well. When someone renames a page and the slug loses the leading “/”, Sitejet reads it as a duplicate of the root URL and throws this error. So the fix is simply check…

[image] Kalisperakichris: Hi @Andre it has happened to me several times! It never happened to me before. So I guess its a personal experience, that you should mark as this :wink:

Totally fair — Sitejet might behaves slightly differently depending on how pages were created or duplicated. In my case, I’ve seen this specific error appear several times when editing slugs, so I shared it as an additional scenario that might help others who run into it. Always good to have mult…

Surely. But I like to point this out again: This is a personal experience. If this were a bug or as you said “happens often”, we would have gotten more than 2 reports in 7 months about this error. Those two reports though did not rule out an issue on our side nor a user error. However, your inital…

Hi Everybody I’ve exyperienced it several times, too. I will have a specific look at the slug ending with ”/” next time and might report it to you.

Great. Please let me know what you did before exactly so I can try to reproduce this :slight_smile:

Error while saving page

Helpdesk Website Builder

Andre December 5, 2025, 8:40am 6

It never happened to me before. So I guess its a personal experience, that you should mark as this

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Error while saving page

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