Problem with collection

I have a problem with my the collection manager. I can’t get into my collection.
I have multiple collections and at collection “news & trends” I can’t get in. But at the rest I can.

The website is https://promptgorillas.com


Hey there,

Could you add a few more info according to this guideline, please? :slight_smile:

Hi Andre,

Problem Description:

In Sitejet’s Collection Manager, I have a collection with multiple blog posts. However, when I open the Collection Manager and click on this collection, no content is displayed, even though several blog posts were previously added and saved.

Expected Behavior:

When opening the collection, I expect to see the existing blog posts so that I can edit them or add new ones.

Actual Behavior:

The collection opens, but no blog posts are displayed. It appears as if the collection is empty, even though content was previously added.

Troubleshooting Steps Taken:

  • Cleared browser cache and cookies.
  • Tried accessing the Collection Manager in different browsers (Chrome, Edge, Firefox).
  • Logged out and back into Sitejet.
  • Checked if the collection is still linked to the correct pages.
  • Verified if other collections are loading correctly.

Website ID: 408911

Hopefully, this helps identify and resolve the issue more quickly. Thanks in advance!

Which collection is this happening? You got several in there…

Do you have 1-2 screenshots for me?

I made a screen record.
It’s about the collection : nieuws & trends

https://smartholding1-my.sharepoint.com/:v:/g/personal/rig_nomadsoffice_nl/ESSEykEi5ZdCgFJvNydMhQMBnFJgMC3D4i_Bj5f2TQag9w?e=wOZ8qS&nav=eyJyZWZlcnJhbEluZm8iOnsicmVmZXJyYWxBcHAiOiJTdHJlYW1XZWJBcHAiLCJyZWZlcnJhbFZpZXciOiJTaGFyZURpYWxvZy1MaW5rIiwicmVmZXJyYWxBcHBQbGF0Zm9ybSI6IldlYiIsInJlZmVycmFsTW9kZSI6InZpZXcifX0%3D

Oh wow, this is really weird. I will forward this to the devs.

Can you check the dev tools and make a screenshot of any errors there? Did you log in via partner.* or my.*