We use a contact form as an overlay (e.g. here: Bausteine erfolgreicher Rhetorik und Präsentation - Trainings - mensch & kommunikation). Is there an option to somehow add the URL of the page where the contact form was opened to the form so that we are able to recognize what the request is about?
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could you simply auto populate the subject line of the form (or make it a drop down) or a hidden field embedded in the form to accomplish this? i know in a mailto: you can auto populate the subject but maybe a hidden field denoting which page (the url) could be added to the form maybe.