Hi Team,
I am trying to edit the wording in some of the templated emails in the platform.
I only change one word and try to save the template and I get an error on syntax. I have not changed any of the code snippets.
Can you take a look?
All I did in this example is delete the word “beautiful” before the word “website” and I tried to save it.
Thanks!
Andre
September 5, 2023, 7:56am
2
Hey David,
I will take a look, although:
Andre
September 5, 2023, 8:03am
3
Hey David,
do you have any email template in your account? I was unable to find one which is odd. Let me know if there is an issue - happy to assist.
I was just trying to change the standard template you have provided in the platform. I wanted to change the wording of the “Your change request has been carried out” template.
Am I able to change the wording on the pre-made templates?
Andre
September 6, 2023, 9:55am
5
Hey @David_McArdle ,
found it. Those two conditions caused the syntax error. I have removed them from your template:
Let me check with our developers why this is happening now and how we can fix it.