404 page instructions

I would like to make a custom 404 page. I am not sure what is wrong. I follow the instructions on Custom error pages, here https://help.sitejet.io/hc/en-us/articles/24276005970327-Custom-error-pages-404-403

When I get to step 5 there is not an option for the TYPE field.

Please clarify how to fix that.

Hey John,

do you use Sitejet Studio or the integration with Plesk or cPanel?

When you are in the Website Builder, could you please copy me the six-digit number in the URL? I’d like to take a look.

I use the site jet builder inside of Cpanel

1021822

Hey John,

I see. Well, since you are using Sitejet with cPanel, the redirects are created differently. There are some documentation via a search on Google.

The reason why this is not included in the integration is that the whole domain surrounding is managed in cPanel - that includes redirects and these pages.

Hope this helps?

Yes, I thank you very much!