Set ‘Site Name’

Helpdesk Website Builder
1

Summary:

Uable to set ‘Site Name’ for website

Website ID: 903164

Tested on browser:
n/a - (SEO / search result)

Steps to reproduce:

  1. Website settings > Website name > “ABC”

  2. SEO / Meta > SEO Title > “123”

  3. SEO / Meta > Slogan > “xyz”

Observed behavior:

In Sitejet web-editor - SERF Preview

>’no site name visibel’

url
123 + xyz

In Screaming Frog SEO Spider - SERF Snippet

url
url
123 + xyz

In Google search result - SERF Snippet

url
url
123 + xyz

In Bing search result - SERF Snippet

url
url
123 + xyz

Expected behavior:

In search result - SERF Snippet

ABC
url
123 + xyz

I can’f find any support articles on the subject.
Any help is greatly appreciated.

Best,
Ole

2

Hey Ole,

I was able to change all the settings and then save these. You can see that under “Slogan” where I set “Testtitle” as a text. If this refers to the published site, then you need to publish the site again.

Would you like to try this again?

3

Hi Andre,

yes, agree - I am able to input these data under settings, but I see no change in the html

  • and when testing I see the same from a SEO search engine result.

Can you tell me, where in the html the ‘Site Name’ should appear (from Sitejet)

More info: Site Names in Google Search | Google Search Central  |  Documentation  |  Google for Developers

Best,
Ole

4

Hey Ole,

What is the URL? And did you publish after making that change?

5

Hi Andre,

Here you go:

eh, yes - I did save/publish after/when/during testing. I only have a live/production site in this case.

Best,
Ole

6

Hey Ole,

So, visiting the website I see this in the dev tools:

Screenshot 2025-11-19 100620
Screenshot 2025-11-19 100620634×951 59.9 KB

this is what you wrote in the SEO settings of /

CMS-JH-Auto-ApS-11-19-2025_10_12_AM
CMS-JH-Auto-ApS-11-19-2025_10_12_AM505×850 33.5 KB

So that looks fine to me. I checked this for the preview and the exported, published website. Do you like to check that again please? See if I missed sth there?

Second thing would be Google.

What shows up in Google search though, is :

jh-auto-odense-dk-Google-Suche-11-19-2025_10_07_AM
jh-auto-odense-dk-Google-Suche-11-19-2025_10_07_AM739×363 18.4 KB

This however is how Google crawled and indexed your website. Though it should probably show sth like this:

image
image469×823 37.9 KB

My assumption here is that Google needs to re-index your website correctly. I assume you are using the Google Search Console?

7

Thanks, Andre.
You’ve confirmed what I originally found and wrote, and what I expected.
Sitejet doesn’t provide a “Site Name,” and yes — I do use Google Search Console.

Best,
Ole

8

Hey Ole, (@Blak2K3),

Welcome to our community!

You’re absolutely right to check the HTML output — and your findings make total sense.
Just to clarify how Sitejet handles this:

Sitejet currently updates the page title and meta description, but it does not automatically output Google’s new Site Name markup (for example the og:site_name meta tag). This is why you don’t see any change in the HTML when you update the “Website Name”.

If you want Google to pick up a Site Name, you can add it manually:

Website settings → SEO / Meta → Meta tags (Additional header details)

<meta property="og:site_name" content="ABC">

This injects the correct tag into the <head> of your published site.
After that, request re-indexing in Google Search Console and Google will usually update the snippet once it recrawls the page.

Hope that clears it up a bit — and thanks for raising the question, it helps others too!

9

Good Morning,

Thank you @Kalisperakichris .:high_voltage: :partying_face:

Just to clarify. Right now, we do not create a site_name, that is correct. In the original Google link, it is described how to add it manually. However, I have added a feature request to add this possibility.

But, in my opinion, you would not need a site_name for your website to show up correctly in the Google search.

This is what the Google article says:

To indicate your site name preference, add WebSite structured data to your home page. Our site name system will also consider content in og:site_name, , heading elements, and other text on a home page.

More importantly:

However, WebSite structured data is most important, if you want to specify a preference.

What we do is <title> TITLE - SUBPAGE TITLE </title> but you can also add your own details to the <head> if needed and described by @Kalisperakichris :pray:

obraz
obraz673×187 5.23 KB

In your specific case, you actually have <title> AAA </title> and <og:title> BBB </title>

You could go to the search result and click here (sorry if it is in German, but I reckon you see what I mean):

image
image1384×612 84.7 KB

… and ask Google to update this. The same you can do in the Search Console. It could be, that the current search result is either cached or not yet properly indexed. :raising_hands:

Keep us updated, please :slight_smile:

Hope this all helps for a better understanding.

1 Like
10

FYI: I have edited the initial post and move it as this is a rather general issue and not specific to cPanel :slight_smile:

11

To add something:

Our developer did some more tests. Also with your tools. This is what one tool shows:

image
image2355×854 206 KB

Does this look correct?

12

Thanks, @Andre — that makes perfect sense and confirms what I saw during testing.

Just to add a bit more clarity for anyone else following this thread:

:check_mark: Sitejet currently doesn’t output site_name in structured data

So if you want to explicitly tell Google your preferred site name, you need to add the WebSite JSON-LD manually.

:check_mark: You can paste the structured data here:

Website Settings → SEO / Meta → Meta tags

:check_mark: Example snippet (Google-approved):

<script type="application/ld+json">
{
  "@context": "https://schema.org",
  "@type": "WebSite",
  "url": "https://YOUR-DOMAIN.com/",
  "name": "YOUR_SITE_NAME",
  "alternateName": "YOUR_ALTERNATE_NAME"
}
</script>

Google uses multiple sources (title, og:title, headings, structured data),
but adding the WebSite schema helps set a stronger preference.

:check_mark: If Google still shows the old site name

It’s usually cached SERP data.
Requesting reindexing in Search Console + clicking “Feedback → Update”
on the SERP box accelerates the refresh.

Happy to help ! We love Sitejet!

13

Yes, this looks correct.
The SERP preview tools are showing the updated title and description accurately.
This confirms that the website code and metadata are correct — and the remaining issue is simply Google still showing an older cached snippet.

Requesting reindexing in Search Console + clicking “Update” in the SERP feedback box will help Google refresh it.