we like to inform you about upcoming maintenance work and improvement on the domain infrastructure starting this Saturday. If you are planning to transfer or register a domain from Sunday onwards, and you are facing any challenges, please sent us a support mail.
To speed up the process, it is recommended, to send us the following information:
- Screenshot of a possible error message
- Six-digit Website ID for the domain
- Full customer data for the domain transfer / registration (this includes company name [if existing], first and last name, full address, phone number, email address, )
- If it is a transfer: The AUTH-Code
- Confirmation, that you like us to register or transfer the domain
We expect the improvement works to be finished the beginning of the new week.
Thank you for your patience and cooperation.
Have a good weekend!