Hi Guys,
I’m new to sitejet and really enjoying the builder. What I’m running into is that my custom font, that I’ve uploaded to the builder, does not work properly. Each time I log in, I need to re-activate the font, or it won’t show up. The builder displays the standard font.
Is there anything I am doing wrong here?
Hey Collin,
welcome! 
Does this only happen with one website or also with another website? Is this issue related to one font? Or did you maybe try a second font to see if that also happens?
Hello Andre,
Thanks for your reply and the welcome
So i was testing some functions before i go “all in” on sitejet.
My typeface uses seperate files unlike the google fonts with all weights in one file.
i need to load 3-4 weights and be able to check multiple sizes for the designer. im not sure if you know what i mean, at the moment i can choose one header, and one body text font type.
any others wil not work properly on the website or just render randomly.
how can i do a work around on this?
thanks for your support.
I am experiencing this with a custom .woff2 font as well. Initial upload and assignment works just fine, but after a reload, the font “disappears” (not really, but the designer goes back to the fallback).
Hey @collinsimon and @Nekoyoubi - would you be able to send us a ticket for this to help@sitejet.io ? I need to look closely into this with a developer.
Please provide us with the fonts as well and screenshots. Also, I think maybe a screencast or examples would help - I am not that familiar with weights.
Please also put the link to this thread into the mail, I will post the solution here as well then.
For sure. I tried replicating the issue so that I could document it, and have taken many screenshots that I would be happy to provide. Unfortunately, as of this morning to now, freshly deleted and then re-uploaded fonts appear to be holding. It was a day gap where it was noticed prior though, so time will tell. I also changed a few things that may be affecting the symptom, like implementing the fonts in a new, mostly blank page. I will try the original scenario (one of your templates) if it’s still working tomorrow. Thanks much for the reply, and all apologies for necro-ing a year old thread without noticing. Hopefully the issue will present itself again soon, and I can send an email over to get it figured out.
Hey there,
Well, I guess that is great news then? No worries about reviving this thread. That’s what this forum is about.