# White labeling available before customer login

**URL:** <https://community.sitejet.io/t/white-labeling-available-before-customer-login/1415>\
**Category:** Project Manager\
**Tags:** crm\_whitelabel, customer\_portal\
**Created:** [February 3, 2022, 4:15pm UTC](https://community.sitejet.io/t/white-labeling-available-before-customer-login/1415 "2022-02-03T16:15:01Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Vlad\_goldbyrd](https://avatars.discourse-cdn.com/v4/letter/v/7ea924/32.png) [@Vlad\_goldbyrd](https://community.sitejet.io/u/Vlad_goldbyrd)\
**Post date:** [February 3, 2022, 4:15pm UTC](https://community.sitejet.io/t/white-labeling-available-before-customer-login/1415/1 "2022-02-03T16:15:01Z")

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It would be great if the white label function would be available before customer log in into the portal. Sending customer to [my.example.com](http://my.example.com) is kinda pointless when there is big SITEJET logo plastered on top. Maybe login form that can be integrated into the website itself that redirects the customers into [my.example.com](http://my.example.com) or just option to hide top bar in the white label settings.

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**Author:** ![mughal](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/mughal/32/1831_2.png) [@mughal](https://community.sitejet.io/u/mughal)\
**Post date:** [February 3, 2022, 5:23pm UTC](https://community.sitejet.io/t/white-labeling-available-before-customer-login/1415/2 "2022-02-03T17:23:58Z")

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Welcome to the community and you can replace sitejet logo with yours in white label settings.

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**Author:** ![Vlad\_goldbyrd](https://avatars.discourse-cdn.com/v4/letter/v/7ea924/32.png) [@Vlad\_goldbyrd](https://community.sitejet.io/u/Vlad_goldbyrd)\
**Post date:** [February 3, 2022, 5:43pm UTC](https://community.sitejet.io/t/white-labeling-available-before-customer-login/1415/3 "2022-02-03T17:43:39Z")

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Thank you for your response. I’m talking about the logo on the log in page. Before customers log in they see SITEJET logo. Once they log in they see the white label logo.

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**Author:** ![Vlad\_goldbyrd](https://avatars.discourse-cdn.com/v4/letter/v/7ea924/32.png) [@Vlad\_goldbyrd](https://community.sitejet.io/u/Vlad_goldbyrd)\
**Post date:** [February 3, 2022, 5:45pm UTC](https://community.sitejet.io/t/white-labeling-available-before-customer-login/1415/4 "2022-02-03T17:45:13Z")

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![image](https://europe1.discourse-cdn.com/flex017/uploads/sitejet/original/1X/0ddbae98584c5e46c4678d7275f64deea2b1d76a.jpeg)  
Here is an example

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**Author:** ![mughal](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/mughal/32/1831_2.png) [@mughal](https://community.sitejet.io/u/mughal)\
**Post date:** [February 3, 2022, 7:15pm UTC](https://community.sitejet.io/t/white-labeling-available-before-customer-login/1415/5 "2022-02-03T19:15:05Z")

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Once you replace the logo in settings this will also be replaced.

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**Author:** ![Vlad\_goldbyrd](https://avatars.discourse-cdn.com/v4/letter/v/7ea924/32.png) [@Vlad\_goldbyrd](https://community.sitejet.io/u/Vlad_goldbyrd)\
**Post date:** [February 3, 2022, 7:50pm UTC](https://community.sitejet.io/t/white-labeling-available-before-customer-login/1415/6 "2022-02-03T19:50:56Z")

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For some reason it is replaced once when I log in in the [SITEJET.IO](http://SITEJET.IO). However, on [my.customDomain.com](http://my.customDomain.com) it is still the SITEJET.  
 ![vGGipjKmNX](https://europe1.discourse-cdn.com/flex017/uploads/sitejet/original/1X/d4153340bb5d63137dc6747f7148639f36e582a5.png)

 ![chrome_862UFkrjOy](https://europe1.discourse-cdn.com/flex017/uploads/sitejet/original/1X/78da0a0e29b3f434e6fb8365298c95d6e286ab3b.png)

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**Author:** ![mughal](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/mughal/32/1831_2.png) [@mughal](https://community.sitejet.io/u/mughal)\
**Post date:** [February 3, 2022, 8:45pm UTC](https://community.sitejet.io/t/white-labeling-available-before-customer-login/1415/7 "2022-02-03T20:45:03Z")

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Well that’s weird … then you better write sitejet support to investigate further or mention Andre, Frenzi or Martin i this post.

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**Author:** ![Andre](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/andre/32/3459_2.png) [@Andre](https://community.sitejet.io/u/Andre)\
**Post date:** [February 11, 2022, 10:14am UTC](https://community.sitejet.io/t/white-labeling-available-before-customer-login/1415/8 "2022-02-11T10:14:41Z")

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Did you log out and clear the cache? Or tried it in incognito mode? You need to mimic a customer to see this.

- Copy your invitation link.
- Open incognito browser.
- Copy+Paste
- Now you should see a whitelabel version of the customer portal

Let me know if that helps.

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**Author:** ![Andre](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/andre/32/3459_2.png) [@Andre](https://community.sitejet.io/u/Andre)\
**Post date:** [May 9, 2022, 10:42am UTC](https://community.sitejet.io/t/white-labeling-available-before-customer-login/1415/9 "2022-05-09T10:42:49Z")

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Closed on May 9, 2022, 10:42am UTC


