# \[RESOLVED\] Incident 8th March | Files & Stock Photos, all the images disappeared

**URL:** https://community.sitejet.io/t/resolved-incident-8th-march-files-stock-photos-all-the-images-disappeared/2979
**Category:** Report a bug
**Created:** [March 8, 2024, 11:47am UTC](https://community.sitejet.io/t/resolved-incident-8th-march-files-stock-photos-all-the-images-disappeared/2979 "2024-03-08T11:47:31Z")
**Posts on this page:** 17
**Page:** 1

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### Author: ![Gmedinas](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/gmedinas/32/2150_2.png) [@Gmedinas](https://community.sitejet.io/u/Gmedinas)
#### Post date: [March 8, 2024, 11:47am UTC](https://community.sitejet.io/t/resolved-incident-8th-march-files-stock-photos-all-the-images-disappeared/2979/1 "2024-03-08T11:47:31Z")

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Hello, today I found out that all the images on my CMS console website are named but they do not exist, is there a problem in the sitejet database?

 ![Captura1](https://europe1.discourse-cdn.com/flex017/uploads/sitejet/original/2X/2/2928cf81ef70745d57f5e86474257e3f6fc4fef0.jpeg)

Have the same problem with all of the my others CMS websites, loading problem?

Thanks.

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### Author: ![Franzi\_Sitejet\_Team](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/franzi_sitejet_team/32/2381_2.png) [@Franzi\_Sitejet\_Team](https://community.sitejet.io/u/Franzi_Sitejet_Team)
#### Post date: [March 8, 2024, 1:33pm UTC](https://community.sitejet.io/t/resolved-incident-8th-march-files-stock-photos-all-the-images-disappeared/2979/2 "2024-03-08T13:33:55Z")

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Hey @Gmedinas,

are you still facing this issue? If yes, can you please send me a message with some of your website IDs? It’s the six-digits number in the URL when you open the Sitejet Builder

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### Author: ![Franzi\_Sitejet\_Team](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/franzi_sitejet_team/32/2381_2.png) [@Franzi\_Sitejet\_Team](https://community.sitejet.io/u/Franzi_Sitejet_Team)
#### Post date: [March 8, 2024, 1:35pm UTC](https://community.sitejet.io/t/resolved-incident-8th-march-files-stock-photos-all-the-images-disappeared/2979/3 "2024-03-08T13:35:11Z")

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Or I just saw that you created a ticket - please send us the website IDs as a reply to the ticket.

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### Author: ![Lisa\_Tippette](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/lisa_tippette/32/44_2.png) [@Lisa\_Tippette](https://community.sitejet.io/u/Lisa_Tippette)
#### Post date: [March 8, 2024, 2:27pm UTC](https://community.sitejet.io/t/resolved-incident-8th-march-files-stock-photos-all-the-images-disappeared/2979/4 "2024-03-08T14:27:08Z")

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I am having the same issue with all my websites!

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### Author: ![Kari\_Olson](https://avatars.discourse-cdn.com/v4/letter/k/a5b964/32.png) [@Kari\_Olson](https://community.sitejet.io/u/Kari_Olson)
#### Post date: [March 8, 2024, 2:45pm UTC](https://community.sitejet.io/t/resolved-incident-8th-march-files-stock-photos-all-the-images-disappeared/2979/5 "2024-03-08T14:45:59Z")

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I am having the same issue with all of my websites!

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### Author: ![Joaquin\_Olivas](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/joaquin_olivas/32/2610_2.png) [@Joaquin\_Olivas](https://community.sitejet.io/u/Joaquin_Olivas)
#### Post date: [March 8, 2024, 2:56pm UTC](https://community.sitejet.io/t/resolved-incident-8th-march-files-stock-photos-all-the-images-disappeared/2979/7 "2024-03-08T14:56:22Z")

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I have the same issue with all my websites.

 ![IMG_1098](https://europe1.discourse-cdn.com/flex017/uploads/sitejet/original/2X/7/7227e8440584d8bd6c450710a1e5090adab49ce8.jpeg)

 ![IMG_1099](https://europe1.discourse-cdn.com/flex017/uploads/sitejet/original/2X/2/2fc45271786a0d983dc42de57f483851074c679b.jpeg)

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### Author: ![Griffin\_Ball](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/griffin_ball/32/151_2.png) [@Griffin\_Ball](https://community.sitejet.io/u/Griffin_Ball)
#### Post date: [March 8, 2024, 3:15pm UTC](https://community.sitejet.io/t/resolved-incident-8th-march-files-stock-photos-all-the-images-disappeared/2979/8 "2024-03-08T15:15:05Z")

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Yeah, all of our websites are also experiencing this issue.  
If I open the source url of any image, it seems like the SSL certificate broke for the hosting domain. ([https://inter-cdn.com/images/](https://inter-cdn.com/images/)…)  
But maybe it’s something else.  
I know SJ did some maintenance last night, but I thought that was just in regard to email.

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### Author: ![Kieran\_Nunan](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/kieran_nunan/32/1232_2.png) [@Kieran\_Nunan](https://community.sitejet.io/u/Kieran_Nunan)
#### Post date: [March 8, 2024, 3:27pm UTC](https://community.sitejet.io/t/resolved-incident-8th-march-files-stock-photos-all-the-images-disappeared/2979/9 "2024-03-08T15:27:41Z")

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Some of my sites are experiencing this. It looks like an issue with the SSL Cert for the CDN. When I try to visit my site logo URL directly it does not resolve in Chrome:

 ![](https://europe1.discourse-cdn.com/flex017/uploads/sitejet/original/2X/d/d93436c964f242bb074e721022c9a6cd08f6beac.png)

# Your connection is not private

Attackers might be trying to steal your information from **cdn1.site-media.eu** (for example, passwords, messages, or credit cards).

NET::ERR\_CERT\_DATE\_INVALID

Subject: cdn1.cdn.site-media.eu

Issuer: R3

Expires on: Mar 8, 2024

Current date: Mar 8, 2024

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### Author: ![David\_McArdle](https://avatars.discourse-cdn.com/v4/letter/d/a3d4f5/32.png) [@David\_McArdle](https://community.sitejet.io/u/David_McArdle)
#### Post date: [March 8, 2024, 5:19pm UTC](https://community.sitejet.io/t/resolved-incident-8th-march-files-stock-photos-all-the-images-disappeared/2979/10 "2024-03-08T17:19:45Z")

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All of my projects are experiencing the same issue. None of the images are loading.

Do we have any idea when this will be fixed?

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### Author: ![Kieran\_Nunan](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/kieran_nunan/32/1232_2.png) [@Kieran\_Nunan](https://community.sitejet.io/u/Kieran_Nunan)
#### Post date: [March 8, 2024, 5:39pm UTC](https://community.sitejet.io/t/resolved-incident-8th-march-files-stock-photos-all-the-images-disappeared/2979/11 "2024-03-08T17:39:24Z")

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No clue. The Website Export feature still works so I am migrating HTML backups to another hosting account for mission critical sites. Nothing posted on the SiteJet status monitor so an official update would be helpful for sure.

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### Author: ![David\_McArdle](https://avatars.discourse-cdn.com/v4/letter/d/a3d4f5/32.png) [@David\_McArdle](https://community.sitejet.io/u/David_McArdle)
#### Post date: [March 8, 2024, 6:16pm UTC](https://community.sitejet.io/t/resolved-incident-8th-march-files-stock-photos-all-the-images-disappeared/2979/12 "2024-03-08T18:16:40Z")

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Where are we on getting some information on this? I have lots of clients emailing me.

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### Author: ![Andre](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/andre/32/3459_2.png) [@Andre](https://community.sitejet.io/u/Andre)
#### Post date: [March 8, 2024, 6:25pm UTC](https://community.sitejet.io/t/resolved-incident-8th-march-files-stock-photos-all-the-images-disappeared/2979/13 "2024-03-08T18:25:12Z")

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Hey there everybody,

we are aware of the issues and working on this. As soon as I know more, I will let you all know.

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### Author: ![coinhost](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/coinhost/32/2582_2.png) [@coinhost](https://community.sitejet.io/u/coinhost)
#### Post date: [March 8, 2024, 6:28pm UTC](https://community.sitejet.io/t/resolved-incident-8th-march-files-stock-photos-all-the-images-disappeared/2979/14 "2024-03-08T18:28:33Z")

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Thank you. Looking forward to it!

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### Author: ![Franzi\_Sitejet\_Team](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/franzi_sitejet_team/32/2381_2.png) [@Franzi\_Sitejet\_Team](https://community.sitejet.io/u/Franzi_Sitejet_Team)
#### Post date: [March 8, 2024, 11:18pm UTC](https://community.sitejet.io/t/resolved-incident-8th-march-files-stock-photos-all-the-images-disappeared/2979/15 "2024-03-08T23:18:19Z")

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Hey everyone, are you still facing the issue? It should be fixed now.

Please try to reload and/or delete your cache before trying again.

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### Author: ![Gmedinas](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/gmedinas/32/2150_2.png) [@Gmedinas](https://community.sitejet.io/u/Gmedinas)
#### Post date: [March 8, 2024, 11:25pm UTC](https://community.sitejet.io/t/resolved-incident-8th-march-files-stock-photos-all-the-images-disappeared/2979/16 "2024-03-08T23:25:36Z")

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Hello, is ready, here all normal again from now.

Think the new certificate is running:  
Expiration date, 8 may 2024, 1:49:32 please warning with the new expiration date, thanks.

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### Author: ![Franzi\_Sitejet\_Team](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/franzi_sitejet_team/32/2381_2.png) [@Franzi\_Sitejet\_Team](https://community.sitejet.io/u/Franzi_Sitejet_Team)
#### Post date: [March 8, 2024, 11:29pm UTC](https://community.sitejet.io/t/resolved-incident-8th-march-files-stock-photos-all-the-images-disappeared/2979/17 "2024-03-08T23:29:21Z")

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Thank you! Happy to hear that everything is working now!

Again we are very sorry for the inconvenience! Have a great weekend!

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### Author: ![Andre](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/andre/32/3459_2.png) [@Andre](https://community.sitejet.io/u/Andre)
#### Post date: [May 28, 2025, 8:01am UTC](https://community.sitejet.io/t/resolved-incident-8th-march-files-stock-photos-all-the-images-disappeared/2979/18 "2025-05-28T08:01:20Z")

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