# Problems uploading images and placing them **URL:** \ **Category:** Report a bug\ **Created:** [July 31, 2025, 1:29pm UTC](https://community.sitejet.io/t/problems-uploading-images-and-placing-them/5034 "2025-07-31T13:29:25Z")\ **Posts on this page:** 19\ **Page:** 1
**Author:** ![Patrick\_Luescher](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/patrick_luescher/32/24_2.png) [@Patrick\_Luescher](https://community.sitejet.io/u/Patrick_Luescher)\ **Post date:** [July 31, 2025, 1:29pm UTC](https://community.sitejet.io/t/problems-uploading-images-and-placing-them/5034/1 "2025-07-31T13:29:25Z")
When I try to upload new images in the Sitejet Builder, no preview image is displayed, and the image is not displayed when I place it either. I noticed this with JPGs and PNGs. I haven’t tested other formats. Please fix this as soon as possible! It’s very annoying that this is happening. ![Bildschirmfoto 2025-07-31 um 15.21.19](https://europe1.discourse-cdn.com/flex017/uploads/sitejet/original/2X/8/83e826cb7ea8bb3e6f3db21222c058d1330f7363.png) ![Bildschirmfoto 2025-07-31 um 15.27.42](https://europe1.discourse-cdn.com/flex017/uploads/sitejet/original/2X/1/1d97375e63dc03c5115875dd699eb508991b0d6c.png) ---
**Author:** ![Mark\_Fosseprez](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/mark_fosseprez/32/58_2.png) [@Mark\_Fosseprez](https://community.sitejet.io/u/Mark_Fosseprez)\ **Post date:** [July 31, 2025, 1:35pm UTC](https://community.sitejet.io/t/problems-uploading-images-and-placing-them/5034/2 "2025-07-31T13:35:42Z")
Same shows with some of the elements in the builder, see enclosure ![Screenshot 2025-07-31 at 15.34.29](https://europe1.discourse-cdn.com/flex017/uploads/sitejet/original/2X/f/fad48e2c324ce2161f75a0f77acf630bc3d744ef.png) ---
**Author:** ![Jorgefreyggang](https://avatars.discourse-cdn.com/v4/letter/j/94ad74/32.png) [@Jorgefreyggang](https://community.sitejet.io/u/Jorgefreyggang)\ **Post date:** [July 31, 2025, 4:53pm UTC](https://community.sitejet.io/t/problems-uploading-images-and-placing-them/5034/3 "2025-07-31T16:53:07Z")
same over here from Chile facing same error!!! fix now. ---
**Author:** ![Cristianvionita](https://avatars.discourse-cdn.com/v4/letter/c/5daacb/32.png) [@Cristianvionita](https://community.sitejet.io/u/Cristianvionita)\ **Post date:** [July 31, 2025, 5:39pm UTC](https://community.sitejet.io/t/problems-uploading-images-and-placing-them/5034/4 "2025-07-31T17:39:04Z")
The same here. I can’t upload images, and there is no preview available for the items in the image folder. ---
**Author:** ![Rebeca](https://avatars.discourse-cdn.com/v4/letter/r/2bfe46/32.png) [@Rebeca](https://community.sitejet.io/u/Rebeca)\ **Post date:** [July 31, 2025, 7:35pm UTC](https://community.sitejet.io/t/problems-uploading-images-and-placing-them/5034/5 "2025-07-31T19:35:17Z")
I am having the exact same issue, is this a Sitejet-wide bug? ---
**Author:** ![David\_McArdle](https://avatars.discourse-cdn.com/v4/letter/d/a3d4f5/32.png) [@David\_McArdle](https://community.sitejet.io/u/David_McArdle)\ **Post date:** [July 31, 2025, 8:31pm UTC](https://community.sitejet.io/t/problems-uploading-images-and-placing-them/5034/6 "2025-07-31T20:31:59Z")
Same here, trying to post images to a blog, but they won’t show up. Also tried .png and .jpgs @Andre @Martin.Sitejet.Team , any update on this when it will get fixed? ---
**Author:** ![Halloween](https://avatars.discourse-cdn.com/v4/letter/h/35a633/32.png) [@Halloween](https://community.sitejet.io/u/Halloween)\ **Post date:** [July 31, 2025, 10:37pm UTC](https://community.sitejet.io/t/problems-uploading-images-and-placing-them/5034/7 "2025-07-31T22:37:40Z")
Same problem happening here as well. Our most recent image uploads and all new ones are affected. Additionally, if you try to preview the image it dumps you to a 404 error screen. ---
**Author:** ![Portwashingtonwebdesign](https://avatars.discourse-cdn.com/v4/letter/p/58956e/32.png) [@Portwashingtonwebdesign](https://community.sitejet.io/u/Portwashingtonwebdesign)\ **Post date:** [August 1, 2025, 1:06am UTC](https://community.sitejet.io/t/problems-uploading-images-and-placing-them/5034/8 "2025-08-01T01:06:53Z")
Having same issue. Originally noticed when trying to import a video, but then noticed it’s images too. Is the CDN down? ---
**Author:** ![Frontclaro4](https://avatars.discourse-cdn.com/v4/letter/f/848f3c/32.png) [@Frontclaro4](https://community.sitejet.io/u/Frontclaro4)\ **Post date:** [August 1, 2025, 1:09am UTC](https://community.sitejet.io/t/problems-uploading-images-and-placing-them/5034/9 "2025-08-01T01:09:05Z")
Pero informen algo respecto al tema se sabe que el CDN tiene problemas la pregunta es cuando lo van a resolvver hay quienes necesitamos esto urgente ---
**Author:** ![Duycuongt32](https://avatars.discourse-cdn.com/v4/letter/d/7cd45c/32.png) [@Duycuongt32](https://community.sitejet.io/u/Duycuongt32)\ **Post date:** [August 1, 2025, 4:23am UTC](https://community.sitejet.io/t/problems-uploading-images-and-placing-them/5034/10 "2025-08-01T04:23:59Z")
Same Here , please tell me how to fix it ---
**Author:** ![Kingdomadventures\_Propp](https://avatars.discourse-cdn.com/v4/letter/k/d6d6ee/32.png) [@Kingdomadventures\_Propp](https://community.sitejet.io/u/Kingdomadventures_Propp)\ **Post date:** [August 1, 2025, 4:59am UTC](https://community.sitejet.io/t/problems-uploading-images-and-placing-them/5034/11 "2025-08-01T04:59:52Z")
Same. Not just with uploads from my local system, but also tried uploading the image elsewhere and using the URL Import option. Both have failed. This is my first Sitejet website. But when came here for this problem, and saw that this is happening to others, and that similar problems have happened in the past to other users, I wonder, if this is a pattern. And if it is, have I bet on the wrong horse? If Sitejet isn’t that reliable (image failure across multiple websites more than once in a forever), I have to think, how much time have I thrown away already if it turns out Sitejet winds up being a loser? I hope it’s not, but concern is growing. ---
**Author:** ![4rdyatama](https://avatars.discourse-cdn.com/v4/letter/4/b4bc9f/32.png) [@4rdyatama](https://community.sitejet.io/u/4rdyatama)\ **Post date:** [August 1, 2025, 6:32am UTC](https://community.sitejet.io/t/problems-uploading-images-and-placing-them/5034/12 "2025-08-01T06:32:31Z")
Same Issue here, I’ve tried clear my cache and tried open from another browser, but nothing worked ---
**Author:** ![PatrickAmsel](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/patrickamsel/32/3647_2.png) [@PatrickAmsel](https://community.sitejet.io/u/PatrickAmsel)\ **Post date:** [August 1, 2025, 6:39am UTC](https://community.sitejet.io/t/problems-uploading-images-and-placing-them/5034/13 "2025-08-01T06:39:41Z")
same issue here.. it seems that the [https://inter-cdn.com/](https://inter-cdn.com/) server has some issues - but a fix would be awesome because its like that for like 20 hours now.. it affects images, other files and presets.. ---
**Author:** ![Casper\_van\_der\_Sluijs](https://avatars.discourse-cdn.com/v4/letter/c/9f8e36/32.png) [@Casper\_van\_der\_Sluijs](https://community.sitejet.io/u/Casper_van_der_Sluijs)\ **Post date:** [August 1, 2025, 6:51am UTC](https://community.sitejet.io/t/problems-uploading-images-and-placing-them/5034/14 "2025-08-01T06:51:36Z")
> [@4rdyatama](#): > > Same Issue here, I’ve tried clear my cache and tried open from another browser, but nothing worked Same Issue here, I’ve tried clear my cache and tried open from another browser, but nothing worked ---
**Author:** ![Casper\_van\_der\_Sluijs](https://avatars.discourse-cdn.com/v4/letter/c/9f8e36/32.png) [@Casper\_van\_der\_Sluijs](https://community.sitejet.io/u/Casper_van_der_Sluijs)\ **Post date:** [August 1, 2025, 6:52am UTC](https://community.sitejet.io/t/problems-uploading-images-and-placing-them/5034/15 "2025-08-01T06:52:41Z")
> [@Patrick\_Luescher](#): > > When I try to upload new images in the Sitejet Builder, no preview image is displayed, and the image is not displayed when I place it either. > I noticed this with JPGs and PNGs. I haven’t tested other formats. > Please fix this as soon as possible! It’s very annoying that this is happening. When I try to upload new images in the Sitejet Builder, no preview image is displayed, and the image is not displayed when I place it either. ---
**Author:** ![Andre](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/andre/32/3459_2.png) [@Andre](https://community.sitejet.io/u/Andre)\ **Post date:** [August 1, 2025, 7:43am UTC](https://community.sitejet.io/t/problems-uploading-images-and-placing-them/5034/16 "2025-08-01T07:43:35Z")
> [@Patrick\_Luescher](#): > > When I try to upload new images in the Sitejet Builder, no preview image is displayed, and the image is not displayed when I place it either. > I noticed this with JPGs and PNGs. I haven’t tested other formats. > Please fix this as soon as possible! It’s very annoying that this is happening. Hey Patrick, yes. We are aware of it and the developers investigating this. ---
**Author:** ![Andre](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/andre/32/3459_2.png) [@Andre](https://community.sitejet.io/u/Andre)\ **Post date:** [August 1, 2025, 12:06pm UTC](https://community.sitejet.io/t/problems-uploading-images-and-placing-them/5034/17 "2025-08-01T12:06:30Z")
Hey everybody, the issue was resolved during the day. We were still investigating the issue to find the cause for this. First of all, everything is resolved . The image uploads and scaling works as expected. No images have been lost. Nor SVG or Files. The upload was never affected. What was affected was the scaling due to a security measure which was fixed yesterday. During this there was a misconfiguration from the security team. The misconfiguration cause an infinite redirect of the files while being uploaded. This did not affect all files but many. Thank you so much for your patience. 🙏 ❤ > **[Image Delivery Issues](https://sitejet.statuspage.io/incidents/728k052dl7sl)** > > Sitejet's Status Page - Image Delivery Issues. ---
**Author:** ![Kingdomadventures\_Propp](https://avatars.discourse-cdn.com/v4/letter/k/d6d6ee/32.png) [@Kingdomadventures\_Propp](https://community.sitejet.io/u/Kingdomadventures_Propp)\ **Post date:** [August 3, 2025, 3:16am UTC](https://community.sitejet.io/t/problems-uploading-images-and-placing-them/5034/18 "2025-08-03T03:16:16Z")
I just tried an image and it is in fact working the way it should. Thank you for taking care of this! ---
**Author:** ![Andre](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/andre/32/3459_2.png) [@Andre](https://community.sitejet.io/u/Andre)\ **Post date:** [August 4, 2025, 10:54am UTC](https://community.sitejet.io/t/problems-uploading-images-and-placing-them/5034/19 "2025-08-04T10:54:53Z")