# Privacy Settings

**URL:** https://community.sitejet.io/t/privacy-settings/5360
**Category:** Project Manager
**Tags:** customer\_portal
**Created:** [November 29, 2025, 4:26pm UTC](https://community.sitejet.io/t/privacy-settings/5360 "2025-11-29T16:26:51Z")
**Posts on this page:** 8
**Page:** 1

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### Author: ![mughal](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/mughal/32/1831_2.png) [@mughal](https://community.sitejet.io/u/mughal)
#### Post date: [November 29, 2025, 4:26pm UTC](https://community.sitejet.io/t/privacy-settings/5360/1 "2025-11-29T16:26:51Z")

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![Privacy Settings](https://europe1.discourse-cdn.com/flex017/uploads/sitejet/original/2X/1/19f395d0cad45f4050f0d5d17729fb7e982dbe49.jpeg)

@Franzi_Sitejet_Team @Andre @Martin.Sitejet.Team Why am I seeing “Privacy Settings” with links to Sitejet on a whitelabel domain? Doesn’t make any sense to me.

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### Author: ![Kalisperakichris](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/kalisperakichris/32/3572_2.png) [@Kalisperakichris](https://community.sitejet.io/u/Kalisperakichris)
#### Post date: [November 30, 2025, 9:26am UTC](https://community.sitejet.io/t/privacy-settings/5360/2 "2025-11-30T09:26:36Z")

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_(Mod note: this is about a different setting and should be ignored for this case)_

Hey! 👋  
Totally understandable question — and just to clarify, nothing is wrong with your white-label setup. What you’re seeing is the **standard Sitejet privacy/cookie framework** , which is actually a _good_ thing:  
Sitejet includes this by default so every project starts out GDPR-compliant right from the beginning.

The banner shows Sitejet’s own legal placeholder links **until you add your own** privacy pages to the project. That’s why you’re still seeing the Sitejet URLs — they’re simply the default fallback.

You can fully customize or disable it here:

**Website → Settings → Privacy & Cookies**

Add your own Privacy Policy / Imprint URLs, or turn the banner off if you already manage consent via another system. As soon as you add your own links, the Sitejet branding disappears and the white-label is complete.

So in short:  
**The banner is there to protect you and your users by default**  
**It becomes fully white-label as soon as your own documents are added**

Hope that clears it up!

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### Author: ![mughal](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/mughal/32/1831_2.png) [@mughal](https://community.sitejet.io/u/mughal)
#### Post date: [November 30, 2025, 1:46pm UTC](https://community.sitejet.io/t/privacy-settings/5360/3 "2025-11-30T13:46:57Z")

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@Kalisperakichris Thanks for your reply. Can you please tell me where I can change or disable it, and what you are referring to with “Website \> Settings \> Privacy & Cookies”?

Because on my login and cms page, Privacy Policy is taking me to [Privacy Policy – Sitejet](https://www.sitejet.io/en/privacy-policy) and Data Privacy is here [Data Privacy at Sitejet](https://www.sitejet.io/en/data-privacy)

Under white label setting, of course I already provided my own links, but it’s not affecting this banner.

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### Author: ![Kalisperakichris](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/kalisperakichris/32/3572_2.png) [@Kalisperakichris](https://community.sitejet.io/u/Kalisperakichris)
#### Post date: [December 1, 2025, 5:50am UTC](https://community.sitejet.io/t/privacy-settings/5360/4 "2025-12-01T05:50:59Z")

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Hey! Thanks for pointing that out — and just to clarify things a bit better:

The setting I mentioned earlier ( **Website → Settings → Privacy & Cookies** ) controls the **public website’s** legal links and cookie banner.  
That part works exactly as described.

The banner you’re referring to, however, is the one shown on the **CMS/Login environment**. _(Mod note: This cookie banner is shown on the Project Manager / Customer Portal login. The AI used for to support this answer might not use the right term here.)_  
This banner currently uses Sitejet’s own legal pages as a **system-level fallback** , and at the moment it **doesn’t inherit the custom links** from the project’s Privacy & Cookies settings — even under white-label.

So nothing is wrong on your side.  
It’s simply a limitation of how the internal login/CMS legal banner works today.

If you’d like, I can also forward this as a **feature request** to make the CMS/login legal links fully white-label as well.

Hope this clears it up! 😊

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### Author: ![Andre](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/andre/32/3459_2.png) [@Andre](https://community.sitejet.io/u/Andre)
#### Post date: [December 1, 2025, 7:09am UTC](https://community.sitejet.io/t/privacy-settings/5360/5 "2025-12-01T07:09:51Z")

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Hey Umar,

no need to tag us all. I am frequently monitoring this community 😉

You opened a ticket for us about a related issue. I will work on that first and present the result here.

The screenshot you attached here - what is the exact URL you are seeing this?

The links could be a fallback solution from us which indicates that something might not be set up correctly. We will check on that, once I got the DNS screenshot via ticket.

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### Author: ![mughal](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/mughal/32/1831_2.png) [@mughal](https://community.sitejet.io/u/mughal)
#### Post date: [December 1, 2025, 9:53am UTC](https://community.sitejet.io/t/privacy-settings/5360/6 "2025-12-01T09:53:12Z")

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Of course, there should not be any Sitejet link on a white-label platform; otherwise, what is the use of having white label?

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### Author: ![mughal](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/mughal/32/1831_2.png) [@mughal](https://community.sitejet.io/u/mughal)
#### Post date: [December 1, 2025, 9:53am UTC](https://community.sitejet.io/t/privacy-settings/5360/7 "2025-12-01T09:53:49Z")

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Andre, I sent you email with the link.

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### Author: ![Andre](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/andre/32/3459_2.png) [@Andre](https://community.sitejet.io/u/Andre)
#### Post date: [December 1, 2025, 11:42am UTC](https://community.sitejet.io/t/privacy-settings/5360/10 "2025-12-01T11:42:02Z")

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@mughal

Thank you for your patience on this. As discussed in the ticket, the partner.whitelabel and the my.whitelabel should not have the consent management from us. It took a while from the system to acknowledge your subdomain. You should be good to go now.

> [@Kalisperakichris](#):
>
> If you’d like, I can also forward this as a **feature request** to make the CMS/login legal links fully white-label as well.

This was a service fallback, as we provide consent management for our ([sitejet.io](http://sitejet.io/)) pages. Once they are whitelabeled the responsibility falls to the company that uses them → you. Hence the proposal does not make sense.
