# Plesk | Error while sending Form

**URL:** <https://community.sitejet.io/t/plesk-error-while-sending-form/3507>\
**Category:** Plesk\
**Tags:** cms\_contactform\
**Created:** [July 18, 2024, 8:45am UTC](https://community.sitejet.io/t/plesk-error-while-sending-form/3507 "2024-07-18T08:45:11Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![Contact\_Ghostgamer101](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/contact_ghostgamer101/32/3018_2.png) [@Contact\_Ghostgamer101](https://community.sitejet.io/u/Contact_Ghostgamer101)\
**Post date:** [July 18, 2024, 8:45am UTC](https://community.sitejet.io/t/plesk-error-while-sending-form/3507/1 "2024-07-18T08:45:11Z")

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Im using Sitejet for Plesk Partners.  
[Image Error 1](https://i.imgur.com/o6u2jRK.png)  
And only got this Error  
i just typed in some random Stuff and my email (censored) and when i click the Submit Button  
[Error Image 2](https://i.imgur.com/n7rwC0G.png)

Details about the Sitejet Installation  
SSL: Yes  
PHP: 8.3.9

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**Author:** ![Contact\_Ghostgamer101](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/contact_ghostgamer101/32/3018_2.png) [@Contact\_Ghostgamer101](https://community.sitejet.io/u/Contact_Ghostgamer101)\
**Post date:** [July 18, 2024, 8:45am UTC](https://community.sitejet.io/t/plesk-error-while-sending-form/3507/2 "2024-07-18T08:45:50Z")

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The Links are Imagur Links

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**Author:** ![Andre](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/andre/32/3459_2.png) [@Andre](https://community.sitejet.io/u/Andre)\
**Post date:** [July 18, 2024, 10:11am UTC](https://community.sitejet.io/t/plesk-error-while-sending-form/3507/3 "2024-07-18T10:11:30Z")

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Hey there,

Did you set a recipient and sender address?

Also, did you try this setting?

> [@Plesk | Issues with contact form](https://community.sitejet.io/t/plesk-issues-with-contact-form/2671/12):
>
> Hello Andre, The solution I have found is to change the mail settings in Plesk, you have to change the option from “Enabled” to “Disabled for incoming mail”: Thank you so much. All the best.

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**Author:** ![Contact\_Ghostgamer101](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/contact_ghostgamer101/32/3018_2.png) [@Contact\_Ghostgamer101](https://community.sitejet.io/u/Contact_Ghostgamer101)\
**Post date:** [July 18, 2024, 10:49am UTC](https://community.sitejet.io/t/plesk-error-while-sending-form/3507/4 "2024-07-18T10:49:11Z")

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I disabled Email at all

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<div class="post-metadata">

**Author:** ![Contact\_Ghostgamer101](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/contact_ghostgamer101/32/3018_2.png) [@Contact\_Ghostgamer101](https://community.sitejet.io/u/Contact_Ghostgamer101)\
**Post date:** [July 18, 2024, 10:49am UTC](https://community.sitejet.io/t/plesk-error-while-sending-form/3507/5 "2024-07-18T10:49:48Z")

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in the Forms

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<div class="post-metadata">

**Author:** ![Andre](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/andre/32/3459_2.png) [@Andre](https://community.sitejet.io/u/Andre)\
**Post date:** [July 18, 2024, 10:55am UTC](https://community.sitejet.io/t/plesk-error-while-sending-form/3507/6 "2024-07-18T10:55:22Z")

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Would you be able to elaborate, please?

Are there any emails added to the form so that there is a recipient and a sender email address?  
If so, are these emails set up correctly, so they are able to send and receive an email?

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<div class="post-metadata">

**Author:** ![Contact\_Ghostgamer101](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/contact_ghostgamer101/32/3018_2.png) [@Contact\_Ghostgamer101](https://community.sitejet.io/u/Contact_Ghostgamer101)\
**Post date:** [July 18, 2024, 11:10am UTC](https://community.sitejet.io/t/plesk-error-while-sending-form/3507/7 "2024-07-18T11:10:51Z")

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![image](https://europe1.discourse-cdn.com/flex017/uploads/sitejet/original/2X/4/402d4d9f8284bee3c029823712aec0a1fd1ed1e6.png)  
I disabled Emails

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<div class="post-metadata">

**Author:** ![Andre](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/andre/32/3459_2.png) [@Andre](https://community.sitejet.io/u/Andre)\
**Post date:** [July 18, 2024, 11:36am UTC](https://community.sitejet.io/t/plesk-error-while-sending-form/3507/8 "2024-07-18T11:36:24Z")

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Since you disabled emails for this form completely, where would you expect the entries to appear?

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<div class="post-metadata">

**Author:** ![Contact\_Ghostgamer101](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/contact_ghostgamer101/32/3018_2.png) [@Contact\_Ghostgamer101](https://community.sitejet.io/u/Contact_Ghostgamer101)\
**Post date:** [July 19, 2024, 8:23am UTC](https://community.sitejet.io/t/plesk-error-while-sending-form/3507/9 "2024-07-19T08:23:27Z")

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Oh, i think there was a Panel like in the Sitejet YouTube Tutorials

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<div class="post-metadata">

**Author:** ![Andre](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/andre/32/3459_2.png) [@Andre](https://community.sitejet.io/u/Andre)\
**Post date:** [July 19, 2024, 8:44am UTC](https://community.sitejet.io/t/plesk-error-while-sending-form/3507/10 "2024-07-19T08:44:33Z")

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Hey there,

The Projekt Manager and the Customer Portal are only part of Sitejet Studio for now. We are asking users from cPanel and Plesk to raise this feature request with the platforms directly. 🙂

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<div class="post-metadata">

**Author:** ![Contact\_Ghostgamer101](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/contact_ghostgamer101/32/3018_2.png) [@Contact\_Ghostgamer101](https://community.sitejet.io/u/Contact_Ghostgamer101)\
**Post date:** [July 21, 2024, 9:04am UTC](https://community.sitejet.io/t/plesk-error-while-sending-form/3507/11 "2024-07-21T09:04:14Z")

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I enabled the Mails, but now the error appears

 ![image](https://europe1.discourse-cdn.com/flex017/uploads/sitejet/original/2X/9/977b8494f012d523da73b9f462445a7f268f974f.png)  
but whats wrong here  
 ![image](https://europe1.discourse-cdn.com/flex017/uploads/sitejet/original/2X/d/d27f8687ec2968a3aef8a3866319b974d510e62e.png)

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<div class="post-metadata">

**Author:** ![Andre](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/andre/32/3459_2.png) [@Andre](https://community.sitejet.io/u/Andre)\
**Post date:** [July 22, 2024, 10:33am UTC](https://community.sitejet.io/t/plesk-error-while-sending-form/3507/12 "2024-07-22T10:33:17Z")

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Hey there,

Does the contact form work in the Preview Mode without a sender mail?

Are these mail addresses configured correctly? If you need additional help on the settings you might have to contact Plesk support. But please post the solution here as well as this solution might also be interesting for other users. You can also post your ticket number and we are able to track the process as well from our side.

If you need additional help, let us know.

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<div class="post-metadata">

**Author:** ![Andre](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/andre/32/3459_2.png) [@Andre](https://community.sitejet.io/u/Andre)\
**Post date:** [August 29, 2024, 7:23am UTC](https://community.sitejet.io/t/plesk-error-while-sending-form/3507/13 "2024-08-29T07:23:08Z")

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