# Issue accessing the Website Builder (via Chrome)
**URL:** https://community.sitejet.io/t/issue-accessing-the-website-builder-via-chrome/2557
**Category:** Report a bug
**Created:** [August 8, 2023, 2:02pm UTC](https://community.sitejet.io/t/issue-accessing-the-website-builder-via-chrome/2557 "2023-08-08T14:02:01Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@Lisa\_Tippette](https://community.sitejet.io/u/Lisa_Tippette)
#### Post date: [August 8, 2023, 2:02pm UTC](https://community.sitejet.io/t/issue-accessing-the-website-builder-via-chrome/2557/1 "2023-08-08T14:02:01Z")
I can’t get into the website builder!
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### Author:  [@Andre](https://community.sitejet.io/u/Andre)
#### Post date: [August 9, 2023, 7:21am UTC](https://community.sitejet.io/t/issue-accessing-the-website-builder-via-chrome/2557/2 "2023-08-09T07:21:14Z")
Hey @Lisa_Tippette - which browser are you using? Do you have an issue accessing the CMS with another browser? Do you have any extensions activated on your browser?
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### Author:  [@Lisa\_Tippette](https://community.sitejet.io/u/Lisa_Tippette)
#### Post date: [August 9, 2023, 5:48pm UTC](https://community.sitejet.io/t/issue-accessing-the-website-builder-via-chrome/2557/3 "2023-08-09T17:48:20Z")
I don’t know what it was, but it seems to have resolved itself. I was using Chrome which tends to have problems from time to time. Just glad to know it was nothing on your end.
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### Author:  [@Andre](https://community.sitejet.io/u/Andre)
#### Post date: [August 10, 2023, 6:25am UTC](https://community.sitejet.io/t/issue-accessing-the-website-builder-via-chrome/2557/4 "2023-08-10T06:25:58Z")
Thank you for the update.
If you are experiencing it again, please provide us with the actual version of the chrome browser you use. Also, please send us screenshots of the Dev Tools → Console as well as → Network.
As a workaround, we recommend using Firefox, or Brave for example.
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### Author:  [@Stefan\_Guenzinger](https://community.sitejet.io/u/Stefan_Guenzinger)
#### Post date: [August 15, 2023, 10:09am UTC](https://community.sitejet.io/t/issue-accessing-the-website-builder-via-chrome/2557/5 "2023-08-15T10:09:03Z")
Having the same issue on Chrome on MacOS 13.1. Website Builder doesn‘t load (see screenshot). In Firefox everything works fine.
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### Author:  [@Ulf\_Siemen](https://community.sitejet.io/u/Ulf_Siemen)
#### Post date: [August 15, 2023, 11:59am UTC](https://community.sitejet.io/t/issue-accessing-the-website-builder-via-chrome/2557/6 "2023-08-15T11:59:15Z")
same here. Cannot go into the CMS…using Chrome
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### Author:  [@Franzi](https://community.sitejet.io/u/Franzi)
#### Post date: [August 15, 2023, 4:12pm UTC](https://community.sitejet.io/t/issue-accessing-the-website-builder-via-chrome/2557/7 "2023-08-15T16:12:22Z")
Hey @Stefan_Guenzinger and @Ulf_Siemen, thanks for your screenshots. Could you also send us a screenshot of the “Network”/“Netzwerk” tab? And also add the version of your browser including the info if it’s a “regular” version or a “developer” version - if you can get that information. Thanks! We really appreciate your help! 🙏
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### Author:  [@Stefan\_Guenzinger](https://community.sitejet.io/u/Stefan_Guenzinger)
#### Post date: [August 16, 2023, 4:31am UTC](https://community.sitejet.io/t/issue-accessing-the-website-builder-via-chrome/2557/8 "2023-08-16T04:31:57Z")
Is it that what you mean?
The Browser version is Version 116.0.5845.96
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### Author:  [@Ulf\_Siemen](https://community.sitejet.io/u/Ulf_Siemen)
#### Post date: [August 16, 2023, 6:22am UTC](https://community.sitejet.io/t/issue-accessing-the-website-builder-via-chrome/2557/9 "2023-08-16T06:22:38Z")
Still have the problem. Bad. because I need to change a website content. This morning I did a Chrome Update, but the problem is still there.
I am using the Developer Modus but tried also the regular modus. Both have tha bug.
The network tab is empty
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### Author:  [@Andre](https://community.sitejet.io/u/Andre)
#### Post date: [August 16, 2023, 8:05am UTC](https://community.sitejet.io/t/issue-accessing-the-website-builder-via-chrome/2557/10 "2023-08-16T08:05:38Z")
Hey @Ulf_Siemen until we have found the source of this issue, please use Firefox or Brave. Could you also send us the Network Screenshot?
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### Author:  [@Ulf\_Siemen](https://community.sitejet.io/u/Ulf_Siemen)
#### Post date: [August 16, 2023, 8:37am UTC](https://community.sitejet.io/t/issue-accessing-the-website-builder-via-chrome/2557/11 "2023-08-16T08:37:00Z")
This one?
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### Author:  [@Andre](https://community.sitejet.io/u/Andre)
#### Post date: [August 16, 2023, 10:03am UTC](https://community.sitejet.io/t/issue-accessing-the-website-builder-via-chrome/2557/12 "2023-08-16T10:03:25Z")
Yes, Thank you.
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### Author:  [@Andre](https://community.sitejet.io/u/Andre)
#### Post date: [August 17, 2023, 10:07am UTC](https://community.sitejet.io/t/issue-accessing-the-website-builder-via-chrome/2557/13 "2023-08-17T10:07:43Z")
Hey everybody, is everyone here using MacOS oder also Windows?
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### Author:  [@Stefan\_Guenzinger](https://community.sitejet.io/u/Stefan_Guenzinger)
#### Post date: [August 17, 2023, 11:50am UTC](https://community.sitejet.io/t/issue-accessing-the-website-builder-via-chrome/2557/14 "2023-08-17T11:50:12Z")
Working on Mac only.
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### Author:  [@Franzi](https://community.sitejet.io/u/Franzi)
#### Post date: [August 17, 2023, 2:07pm UTC](https://community.sitejet.io/t/issue-accessing-the-website-builder-via-chrome/2557/15 "2023-08-17T14:07:31Z")
@Stefan_Guenzinger and @Ulf_Siemen could you do us another favor and please check the following:
Open this link `chrome://flags/#origin-keyed-processes-by-default` in your Chrome browser and check if the following options are set to default or enabled:
Thanks, we really appreciate your effort 🙏
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### Author:  [@Stefan\_Guenzinger](https://community.sitejet.io/u/Stefan_Guenzinger)
#### Post date: [August 17, 2023, 2:49pm UTC](https://community.sitejet.io/t/issue-accessing-the-website-builder-via-chrome/2557/16 "2023-08-17T14:49:31Z")
It‘s both set to Default
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### Author:  [@Ulf\_Siemen](https://community.sitejet.io/u/Ulf_Siemen)
#### Post date: [August 17, 2023, 3:18pm UTC](https://community.sitejet.io/t/issue-accessing-the-website-builder-via-chrome/2557/17 "2023-08-17T15:18:59Z")
Hi Franzi, both are set to default
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### Author:  [@Franzi](https://community.sitejet.io/u/Franzi)
#### Post date: [August 17, 2023, 3:31pm UTC](https://community.sitejet.io/t/issue-accessing-the-website-builder-via-chrome/2557/18 "2023-08-17T15:31:53Z")
@Stefan_Guenzinger and @Ulf_Siemen thanks for the info! 🙏
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### Author:  [@Gmedinas](https://community.sitejet.io/u/Gmedinas)
#### Post date: [August 19, 2023, 11:24am UTC](https://community.sitejet.io/t/issue-accessing-the-website-builder-via-chrome/2557/19 "2023-08-19T11:24:45Z")
same here, cannot go into the CMS using Chrome, infinite upload timer
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### Author:  [@Franzi](https://community.sitejet.io/u/Franzi)
#### Post date: [August 21, 2023, 2:43pm UTC](https://community.sitejet.io/t/issue-accessing-the-website-builder-via-chrome/2557/20 "2023-08-21T14:43:54Z")
Hey @Gmedinas - thanks for sharing the info!
@Ulf_Siemen and @Stefan_Guenzinger and @Lisa_Tippette we have released a possible fix. Could you please check if you can now access Chrome?
[Next page](https://community.sitejet.io/t/issue-accessing-the-website-builder-via-chrome/2557.md?page=2)