# Incident solved **URL:** \ **Category:** Sitejet News\ **Created:** [August 17, 2023, 3:02pm UTC](https://community.sitejet.io/t/incident-solved/2569 "2023-08-17T15:02:41Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Franzi](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/franzi/32/12_2.png) [@Franzi](https://community.sitejet.io/u/Franzi)\ **Post date:** [August 17, 2023, 3:02pm UTC](https://community.sitejet.io/t/incident-solved/2569/1 "2023-08-17T15:02:41Z")
Hey Sitejetters, we are currently facing an incident that might cause a partial outage of the tool and the mail servers. We are investigating and working on resolving the issue as soon as possible and will keep you updated on our status page: [https://sitejet.statuspage.io/](https://sitejet.statuspage.io/) It is possible that communication [via our contact form](https://help.sitejet.io/hc/en-us) is also affected by this. So if you have sent a request, we will make sure to reply as soon as possible. We are very sorry for this! Thank you for your patience! Best, The Sitejet Team ---
**Author:** ![Franzi](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/franzi/32/12_2.png) [@Franzi](https://community.sitejet.io/u/Franzi)\ **Post date:** [August 17, 2023, 3:09pm UTC](https://community.sitejet.io/t/incident-solved/2569/2 "2023-08-17T15:09:27Z")
Hey everyone, the incident has been resolved. For detailed information, please check: [https://sitejet.statuspage.io/incidents/jbhc7wm8cyzw](https://sitejet.statuspage.io/incidents/jbhc7wm8cyzw) Again, we are very sorry for this brief interruption! Best, The Sitejet Team ---
**Author:** ![Franzi](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/franzi/32/12_2.png) [@Franzi](https://community.sitejet.io/u/Franzi)\ **Post date:** [August 17, 2023, 3:09pm UTC](https://community.sitejet.io/t/incident-solved/2569/3 "2023-08-17T15:09:33Z")