# Help collection error cannot access item list template

**URL:** <https://community.sitejet.io/t/help-collection-error-cannot-access-item-list-template/618>\
**Category:** Report a bug\
**Tags:** cms\_collection\
**Created:** [July 21, 2021, 4:04am UTC](https://community.sitejet.io/t/help-collection-error-cannot-access-item-list-template/618 "2021-07-21T04:04:22Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![jeremy\_tanuardy](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/jeremy_tanuardy/32/403_2.png) [@jeremy\_tanuardy](https://community.sitejet.io/u/jeremy_tanuardy)\
**Post date:** [July 21, 2021, 4:04am UTC](https://community.sitejet.io/t/help-collection-error-cannot-access-item-list-template/618/1 "2021-07-21T04:04:22Z")

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Help, suddenly i cannot edit my collection item list template

> **[Login](https://my.sitejet.io/)**
>
> The Website Portal

Everytime i want to go item list, it will show this error

# Not Found Error 404

The requested resource could not be found.

 ![image](https://europe1.discourse-cdn.com/flex017/uploads/sitejet/original/1X/3bb97ba21cf46f6725b863d48898efcdd814c3af.png)

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**Author:** ![Lucian\_Dinu](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/lucian_dinu/32/141_2.png) [@Lucian\_Dinu](https://community.sitejet.io/u/Lucian_Dinu)\
**Post date:** [July 21, 2021, 4:44am UTC](https://community.sitejet.io/t/help-collection-error-cannot-access-item-list-template/618/2 "2021-07-21T04:44:05Z")

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Hi! It looks that this is a global issue (it doesn’t work also on my websites).  
I do recommend to contact SiteJet support through email.

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**Author:** ![Franzi](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/franzi/32/12_2.png) [@Franzi](https://community.sitejet.io/u/Franzi)\
**Post date:** [July 21, 2021, 7:15am UTC](https://community.sitejet.io/t/help-collection-error-cannot-access-item-list-template/618/3 "2021-07-21T07:15:57Z")

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Hey guys,

thanks for letting us know. Our developer team is on it! We will get back to you asap!

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**Author:** ![Lucian\_Dinu](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/lucian_dinu/32/141_2.png) [@Lucian\_Dinu](https://community.sitejet.io/u/Lucian_Dinu)\
**Post date:** [July 21, 2021, 7:23am UTC](https://community.sitejet.io/t/help-collection-error-cannot-access-item-list-template/618/4 "2021-07-21T07:23:36Z")

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Hi! It looks that now (after the CW 28 update) is working on my side.

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**Author:** ![Andre](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/andre/32/3459_2.png) [@Andre](https://community.sitejet.io/u/Andre)\
**Post date:** [June 17, 2022, 12:15pm UTC](https://community.sitejet.io/t/help-collection-error-cannot-access-item-list-template/618/5 "2022-06-17T12:15:15Z")

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**Author:** ![Andre](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/andre/32/3459_2.png) [@Andre](https://community.sitejet.io/u/Andre)\
**Post date:** [April 4, 2023, 10:34am UTC](https://community.sitejet.io/t/help-collection-error-cannot-access-item-list-template/618/6 "2023-04-04T10:34:57Z")

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