# Font style not appearing correctly

**URL:** <https://community.sitejet.io/t/font-style-not-appearing-correctly/4401>\
**Category:** Website Builder\
**Tags:** cms\_font\
**Created:** [February 26, 2025, 12:30pm UTC](https://community.sitejet.io/t/font-style-not-appearing-correctly/4401 "2025-02-26T12:30:34Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Michael\_K](https://avatars.discourse-cdn.com/v4/letter/m/7993a0/32.png) [@Michael\_K](https://community.sitejet.io/u/Michael_K)\
**Post date:** [February 26, 2025, 12:30pm UTC](https://community.sitejet.io/t/font-style-not-appearing-correctly/4401/1 "2025-02-26T12:30:34Z")

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I am using a custom font, both are .woff fonts, but the fonts are not appearing as they should be, they appear a bit more bolder than their already thin style, and it does not appear as it should be appearing, does anyone know why the builder could be doing this? Has anyone experienced similar and found a solution?

Page: [Home - backyardweds.com](http://backyardweds.com/home/)  
Fonts in question: catchy mager and IbbaraRealNova

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**Author:** ![Michael\_K](https://avatars.discourse-cdn.com/v4/letter/m/7993a0/32.png) [@Michael\_K](https://community.sitejet.io/u/Michael_K)\
**Post date:** [February 26, 2025, 12:32pm UTC](https://community.sitejet.io/t/font-style-not-appearing-correctly/4401/2 "2025-02-26T12:32:41Z")

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Actually, looking at it now, the font that works on the website is Poppins, but when I go through both of these fonts, they appear like Times New Roman, they don’t look at all like what they should?

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**Author:** ![Michael\_K](https://avatars.discourse-cdn.com/v4/letter/m/7993a0/32.png) [@Michael\_K](https://community.sitejet.io/u/Michael_K)\
**Post date:** [February 26, 2025, 12:43pm UTC](https://community.sitejet.io/t/font-style-not-appearing-correctly/4401/3 "2025-02-26T12:43:49Z")

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Now, after testing, even the Google fonts do not appear to be working correctly. None of the fonts are appearing on the webpage, except for some reason Poppins?

EDIT: Google Fonts work perfectly, only uploaded fonts do not work in any of the formats.

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**Author:** ![Michael\_K](https://avatars.discourse-cdn.com/v4/letter/m/7993a0/32.png) [@Michael\_K](https://community.sitejet.io/u/Michael_K)\
**Post date:** [February 26, 2025, 3:14pm UTC](https://community.sitejet.io/t/font-style-not-appearing-correctly/4401/4 "2025-02-26T15:14:34Z")

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I bypassed by adding CSS and defining H1 with a link to the font, but what in the heck? This would be so nice to work on it’s own?

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**Author:** ![Barbara\_Bichler](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/barbara_bichler/32/3745_2.png) [@Barbara\_Bichler](https://community.sitejet.io/u/Barbara_Bichler)\
**Post date:** [February 27, 2025, 8:45am UTC](https://community.sitejet.io/t/font-style-not-appearing-correctly/4401/5 "2025-02-27T08:45:10Z")

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Awesome work!  
As soon as the font issue is solved it will look amazing. Congratulations!

My 5 penny to the problem:

Now the page shows all sorts of (Google) fonts in different sections.  
Raleway, Poppins, Garet for example.  
I think there should be just one copy font and one or two stylish fonts for headlines, right?

First of all I would recommend:

1. deleting all unneeded fonts from the “Font” panel.
2. checking your text design settings for copy, H1-H6.
3. marking every section that appears with the wrong font and delete any (accidentily) copied style with the erasurer.

Obviously the CSS you inserted doesn’t work either.  
So I would delete this as well and then open a ticket by e-mail and tell them what exactly you want to show where.

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**Author:** ![Andre](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/andre/32/3459_2.png) [@Andre](https://community.sitejet.io/u/Andre)\
**Post date:** [February 27, 2025, 8:53am UTC](https://community.sitejet.io/t/font-style-not-appearing-correctly/4401/7 "2025-02-27T08:53:53Z")

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Hey Michael,

Thank you for posting this. Please consider our guideline for posting issues:

> [@large\_blue\_diamond Guidelines - Ask your question the right way – and get the best answer faster!](https://community.sitejet.io/t/guidelines-ask-your-question-the-right-way-and-get-the-best-answer-faster/13):
>
> large_blue_diamond Get help with any obstacle you are facing in Sitejet large_blue_diamond Hey Sitejetters, Hey! Great to have you here. To make sure you don’t have to wait forever for a solution, help us help you! Before you post here, please read this guideline carefully and let us all work together here to help each other out. small_blue_diamond This category is divided into various sub-categories for a better overview and order. In each category you will find additional help and g…

Just to check - did you also write us a ticket to the support? If so, we would first use this ticket and then post the solution here later after it is solved.

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**Author:** ![Michael\_K](https://avatars.discourse-cdn.com/v4/letter/m/7993a0/32.png) [@Michael\_K](https://community.sitejet.io/u/Michael_K)\
**Post date:** [February 28, 2025, 11:08am UTC](https://community.sitejet.io/t/font-style-not-appearing-correctly/4401/8 "2025-02-28T11:08:27Z")

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Yes I did, nothing was solved yet though, here is the site jet ID  
1402322

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**Author:** ![Michael\_K](https://avatars.discourse-cdn.com/v4/letter/m/7993a0/32.png) [@Michael\_K](https://community.sitejet.io/u/Michael_K)\
**Post date:** [February 28, 2025, 11:29am UTC](https://community.sitejet.io/t/font-style-not-appearing-correctly/4401/9 "2025-02-28T11:29:16Z")

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So, back at it today, and now I found that I cannot do this override I did with H2, using the CSS to change the font with H3-H6. It only works with H1 and H2? Why is this?

The issue still persists.

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**Author:** ![Andre](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/andre/32/3459_2.png) [@Andre](https://community.sitejet.io/u/Andre)\
**Post date:** [February 28, 2025, 11:59am UTC](https://community.sitejet.io/t/font-style-not-appearing-correctly/4401/10 "2025-02-28T11:59:20Z")

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Can we keep all the info in the ticket, please? A developer is already working on this.

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**Author:** ![Michael\_K](https://avatars.discourse-cdn.com/v4/letter/m/7993a0/32.png) [@Michael\_K](https://community.sitejet.io/u/Michael_K)\
**Post date:** [February 28, 2025, 1:26pm UTC](https://community.sitejet.io/t/font-style-not-appearing-correctly/4401/11 "2025-02-28T13:26:03Z")

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Sure! Thank you! Do you need the ticket ID?

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<div class="post-metadata">

**Author:** ![Andre](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/andre/32/3459_2.png) [@Andre](https://community.sitejet.io/u/Andre)\
**Post date:** [February 28, 2025, 1:33pm UTC](https://community.sitejet.io/t/font-style-not-appearing-correctly/4401/12 "2025-02-28T13:33:30Z")

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Nope. Its linked here incognito. Just send the info as an answer to the ticket 🙂

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<div class="post-metadata">

**Author:** ![Michael\_K](https://avatars.discourse-cdn.com/v4/letter/m/7993a0/32.png) [@Michael\_K](https://community.sitejet.io/u/Michael_K)\
**Post date:** [February 28, 2025, 1:52pm UTC](https://community.sitejet.io/t/font-style-not-appearing-correctly/4401/13 "2025-02-28T13:52:56Z")

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Thanks Andre, you’re a boss!

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<div class="post-metadata">

**Author:** ![Michael\_K](https://avatars.discourse-cdn.com/v4/letter/m/7993a0/32.png) [@Michael\_K](https://community.sitejet.io/u/Michael_K)\
**Post date:** [February 28, 2025, 2:09pm UTC](https://community.sitejet.io/t/font-style-not-appearing-correctly/4401/14 "2025-02-28T14:09:05Z")

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I just tried to visit my old ticket and it appears that my account tied to the Ticket was deleted so I can no longer log into it to check it and reply

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<div class="post-metadata">

**Author:** ![Andre](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/andre/32/3459_2.png) [@Andre](https://community.sitejet.io/u/Andre)\
**Post date:** [February 28, 2025, 3:05pm UTC](https://community.sitejet.io/t/font-style-not-appearing-correctly/4401/15 "2025-02-28T15:05:30Z")

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This is weird. Can you send us a mail please with all the info - which hoster, which platform (cPanel?) and any account info you have? Copy the link to this thread as well.

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<div class="post-metadata">

**Author:** ![Michael\_K](https://avatars.discourse-cdn.com/v4/letter/m/7993a0/32.png) [@Michael\_K](https://community.sitejet.io/u/Michael_K)\
**Post date:** [March 1, 2025, 1:16am UTC](https://community.sitejet.io/t/font-style-not-appearing-correctly/4401/16 "2025-03-01T01:16:18Z")

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Done. I’m trying to get this fixed myself somehow but I doubt it’ll get fixed and now, somehow my stylesheet is broken, attached is an image.

 ![Screenshot 2025-02-28 at 9.14.41 PM](https://europe1.discourse-cdn.com/flex017/uploads/sitejet/original/2X/8/8f2110976544541dc8b8b0473cd05719d3e2c94a.png)

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<div class="post-metadata">

**Author:** ![Romero9542002\_Burns](https://avatars.discourse-cdn.com/v4/letter/r/e19adc/32.png) [@Romero9542002\_Burns](https://community.sitejet.io/u/Romero9542002_Burns)\
**Post date:** [March 4, 2025, 5:15pm UTC](https://community.sitejet.io/t/font-style-not-appearing-correctly/4401/17 "2025-03-04T17:15:20Z")

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Just curious if you found a solution to this. I’m having the same problem. No matter what font I choose, it always appears Times Roman (or something similar) in the browser. Any ideas?

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<div class="post-metadata">

**Author:** ![Andre](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/andre/32/3459_2.png) [@Andre](https://community.sitejet.io/u/Andre)\
**Post date:** [March 5, 2025, 8:47am UTC](https://community.sitejet.io/t/font-style-not-appearing-correctly/4401/18 "2025-03-05T08:47:21Z")

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There is no solution for this specific case yet.

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<div class="post-metadata">

**Author:** ![Livingstatuecompany](https://avatars.discourse-cdn.com/v4/letter/l/e56c9b/32.png) [@Livingstatuecompany](https://community.sitejet.io/u/Livingstatuecompany)\
**Post date:** [March 10, 2025, 5:22pm UTC](https://community.sitejet.io/t/font-style-not-appearing-correctly/4401/19 "2025-03-10T17:22:57Z")

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I have the same problem. I designed my site with Raleway and after publishing it looks more like Times New Roman online. ☹

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<div class="post-metadata">

**Author:** ![Andre](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/andre/32/3459_2.png) [@Andre](https://community.sitejet.io/u/Andre)\
**Post date:** [March 13, 2025, 9:04am UTC](https://community.sitejet.io/t/font-style-not-appearing-correctly/4401/20 "2025-03-13T09:04:54Z")

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Hey there,

Please let me know your website ID and provide me with the fonts you like to use. I am happy to test it out quickly, if the fonts are getting accepted correctly.

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<div class="post-metadata">

**Author:** ![Livingstatuecompany](https://avatars.discourse-cdn.com/v4/letter/l/e56c9b/32.png) [@Livingstatuecompany](https://community.sitejet.io/u/Livingstatuecompany)\
**Post date:** [March 13, 2025, 1:06pm UTC](https://community.sitejet.io/t/font-style-not-appearing-correctly/4401/21 "2025-03-13T13:06:56Z")

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Thank you Andre,

I found a fix for it yesterday - thanks to another forum user.

I had to go onto my C-Panel and manually delete the font file (hidden in a file called “g”) and then re-publish my website from Sitejet, all worked fine after that.

Took a couple of days to find the answer but got there in the end.

[Next page](https://community.sitejet.io/t/font-style-not-appearing-correctly/4401.md?page=2)
