# Dns setting for whitelabel customer portal

**URL:** <https://community.sitejet.io/t/dns-setting-for-whitelabel-customer-portal/412>\
**Category:** Domains and Emails\
**Tags:** crm\_whitelabel\
**Created:** [June 24, 2021, 7:59am UTC](https://community.sitejet.io/t/dns-setting-for-whitelabel-customer-portal/412 "2021-06-24T07:59:30Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Mark\_Fosseprez](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/mark_fosseprez/32/58_2.png) [@Mark\_Fosseprez](https://community.sitejet.io/u/Mark_Fosseprez)\
**Post date:** [June 24, 2021, 7:59am UTC](https://community.sitejet.io/t/dns-setting-for-whitelabel-customer-portal/412/1 "2021-06-24T07:59:30Z")

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Hi,  
as mentioned in following section of the Help on whitelabeling, I have changed the DNS-settings with my domain registrar as below. Still does not seem to work, anyone any idea on waht to do? - Many thanks for your reaction, Mark

Sitejet Help:  
"1. To use Sitejet with it, please set a **wildcard CNAME entry** that points to _[partner.sitejet.io](http://partner.sitejet.io)_ if the domain is not registered with Sitejet. Thanks to the wildcard CNAME entry all links will be created with your domain e.g. for the Login, the customer portal login, or the preview links.

| TYPE | HOST/NAME/PREFIX | VALUE/ANSWER | TTL | PRIORITY |
| --- | --- | --- | --- | --- |
| CNAME | \* | [partner.sitejet.io](http://partner.sitejet.io/) | 3600 | |

DNS settings:

 ![Screenshot 2021-06-24 at 09.41.15](https://europe1.discourse-cdn.com/flex017/uploads/sitejet/original/1X/f55264f8957589cf8bb7c76364e339e00fae0151.png)

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**Author:** ![Andre](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/andre/32/3459_2.png) [@Andre](https://community.sitejet.io/u/Andre)\
**Post date:** [June 24, 2021, 12:35pm UTC](https://community.sitejet.io/t/dns-setting-for-whitelabel-customer-portal/412/2 "2021-06-24T12:35:34Z")

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Hey @Mark_Fosseprez ,

I just visited partner.\* and my.\* and the whitelabel seems to already be intact including SSL.

Guess it took the servers some time to wake up and recognize 🙂

Would you be able to confirm?

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**Author:** ![Mark\_Fosseprez](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/mark_fosseprez/32/58_2.png) [@Mark\_Fosseprez](https://community.sitejet.io/u/Mark_Fosseprez)\
**Post date:** [June 24, 2021, 5:52pm UTC](https://community.sitejet.io/t/dns-setting-for-whitelabel-customer-portal/412/3 "2021-06-24T17:52:34Z")

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Hi Andre,

you are right, it seems to work fine. I was ‘misled’ by the link in the invitation email, which mentions [my.sitejet.io](http://my.sitejet.io)…, but apparently when logging in one is redirected to the whitelabeled version of the customer portal, so everything seems to be ok. Thanks and kind regards  
Mark

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**Author:** ![Andre](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/andre/32/3459_2.png) [@Andre](https://community.sitejet.io/u/Andre)\
**Post date:** [June 28, 2021, 2:17pm UTC](https://community.sitejet.io/t/dns-setting-for-whitelabel-customer-portal/412/4 "2021-06-28T14:17:36Z")

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Great! Happy working with Sitejet! 🥰

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**Author:** ![Andre](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/andre/32/3459_2.png) [@Andre](https://community.sitejet.io/u/Andre)\
**Post date:** [June 28, 2021, 2:23pm UTC](https://community.sitejet.io/t/dns-setting-for-whitelabel-customer-portal/412/5 "2021-06-28T14:23:07Z")

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