# Content Importing not working

**URL:** <https://community.sitejet.io/t/content-importing-not-working/3256>\
**Category:** Website Builder\
**Tags:** cms\_import\
**Created:** [May 14, 2024, 7:17pm UTC](https://community.sitejet.io/t/content-importing-not-working/3256 "2024-05-14T19:17:33Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Aj\_Pfeil](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/aj_pfeil/32/2774_2.png) [@Aj\_Pfeil](https://community.sitejet.io/u/Aj_Pfeil)\
**Post date:** [May 14, 2024, 7:17pm UTC](https://community.sitejet.io/t/content-importing-not-working/3256/1 "2024-05-14T19:17:33Z")

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I have been trying for two days to collect content from websites that are already online.  
I keep getting this error, and its not making sense. Any help is appreciated.  
 ![image](https://europe1.discourse-cdn.com/flex017/uploads/sitejet/original/2X/f/f4a8c8e6304e7f901c990f033bf48fc708040811.png)

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**Author:** ![Andre](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/andre/32/3459_2.png) [@Andre](https://community.sitejet.io/u/Andre)\
**Post date:** [May 15, 2024, 8:18am UTC](https://community.sitejet.io/t/content-importing-not-working/3256/2 "2024-05-15T08:18:19Z")

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Hey @Aj_Pfeil

would you like to post one or two sides you try to collect from? I like to test it out myself.

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**Author:** ![Aj\_Pfeil](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/aj_pfeil/32/2774_2.png) [@Aj\_Pfeil](https://community.sitejet.io/u/Aj_Pfeil)\
**Post date:** [May 15, 2024, 1:00pm UTC](https://community.sitejet.io/t/content-importing-not-working/3256/3 "2024-05-15T13:00:14Z")

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Sure, I tried from [https://www.extrememetalfabrication.com/](https://www.extrememetalfabrication.com/) and from my own agency website [www.cre8mysite.com](http://www.cre8mysite.com)

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**Author:** ![Barbara\_Bichler](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/barbara_bichler/32/3745_2.png) [@Barbara\_Bichler](https://community.sitejet.io/u/Barbara_Bichler)\
**Post date:** [May 16, 2024, 7:07am UTC](https://community.sitejet.io/t/content-importing-not-working/3256/4 "2024-05-16T07:07:08Z")

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I have been facing this issue recently as well. Just wanted to import the images and PDF files. But it didn’t work. Can this probably be caused by the original website platform? I think of any kind of “protection” or something?

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**Author:** ![Aj\_Pfeil](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/aj_pfeil/32/2774_2.png) [@Aj\_Pfeil](https://community.sitejet.io/u/Aj_Pfeil)\
**Post date:** [May 16, 2024, 7:31am UTC](https://community.sitejet.io/t/content-importing-not-working/3256/5 "2024-05-16T07:31:36Z")

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It’s possible. However, all the sites are Duda and I am positive I have imported from Duda before.

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**Author:** ![Andre](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/andre/32/3459_2.png) [@Andre](https://community.sitejet.io/u/Andre)\
**Post date:** [May 16, 2024, 7:45am UTC](https://community.sitejet.io/t/content-importing-not-working/3256/6 "2024-05-16T07:45:29Z")

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Hey @Aj_Pfeil thank you. I was able to reproduce that. There are, so far, no known limitations with any platform.

I also tested the export feature with other websites, from us and on other systems and it worked well.

We look into that.

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**Author:** ![Aj\_Pfeil](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/aj_pfeil/32/2774_2.png) [@Aj\_Pfeil](https://community.sitejet.io/u/Aj_Pfeil)\
**Post date:** [May 16, 2024, 7:50am UTC](https://community.sitejet.io/t/content-importing-not-working/3256/8 "2024-05-16T07:50:59Z")

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Thanks for the update.

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**Author:** ![Andre](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/andre/32/3459_2.png) [@Andre](https://community.sitejet.io/u/Andre)\
**Post date:** [May 16, 2024, 10:23am UTC](https://community.sitejet.io/t/content-importing-not-working/3256/9 "2024-05-16T10:23:33Z")

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Hey @Aj_Pfeil

The importer works fine, as far as I tested it. Probably, Duda might have changed something and there is no HTML content in those websites and everything is generated dynamically on page load.

The importer is not able to support these types of websites.

Maybe you can check that with Duda?
