# Contact form preset selection bug

**URL:** <https://community.sitejet.io/t/contact-form-preset-selection-bug/1685>\
**Category:** Report a bug\
**Tags:** cms\_contactform\
**Created:** [April 26, 2022, 12:30pm UTC](https://community.sitejet.io/t/contact-form-preset-selection-bug/1685 "2022-04-26T12:30:42Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![AJ\_Joe](https://avatars.discourse-cdn.com/v4/letter/a/d26b3c/32.png) [@AJ\_Joe](https://community.sitejet.io/u/AJ_Joe)\
**Post date:** [April 26, 2022, 12:30pm UTC](https://community.sitejet.io/t/contact-form-preset-selection-bug/1685/1 "2022-04-26T12:30:42Z")

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Sometimes when I select the variant “plain”, it does not get displayed. Actually, in order to display it, I have to select the default variant just before selecting the plain variant.

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**Author:** ![Martin.Sitejet.Team](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/martin.sitejet.team/32/25_2.png) [@Martin.Sitejet.Team](https://community.sitejet.io/u/Martin.Sitejet.Team)\
**Post date:** [April 29, 2022, 2:10pm UTC](https://community.sitejet.io/t/contact-form-preset-selection-bug/1685/2 "2022-04-29T14:10:05Z")

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Hi @AJ_Joe,

could you please share your website preview link with us?

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**Author:** ![AJ\_Joe](https://avatars.discourse-cdn.com/v4/letter/a/d26b3c/32.png) [@AJ\_Joe](https://community.sitejet.io/u/AJ_Joe)\
**Post date:** [May 18, 2022, 5:05pm UTC](https://community.sitejet.io/t/contact-form-preset-selection-bug/1685/3 "2022-05-18T17:05:26Z")

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Hi @Martin.Sitejet.Team, here is the [website preview link](https://my.sitejet.io/goto/1990049/028b547f54885d24a0f7ad2b1e8806fad422e4c6aa8344803f756e012e6caba3/my_website_presentation) for your info.

Pardon me, I forgot to mention the context: it is in the editor page and not in the finalized website.

1. Try to edit a page on your website.
2. Add a contact form
3. Then try to change the look of the contact form in the “Style” tab of the contact form preset.

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<div class="post-metadata">

**Author:** ![Martin.Sitejet.Team](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/martin.sitejet.team/32/25_2.png) [@Martin.Sitejet.Team](https://community.sitejet.io/u/Martin.Sitejet.Team)\
**Post date:** [May 20, 2022, 9:34am UTC](https://community.sitejet.io/t/contact-form-preset-selection-bug/1685/4 "2022-05-20T09:34:06Z")

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Hi @AJ_Joe, I tested it on your website with a test page and it worked. Could be a browser issue. Do you still have the issue and if yes, could you please try it with another browser?

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**Author:** ![AJ\_Joe](https://avatars.discourse-cdn.com/v4/letter/a/d26b3c/32.png) [@AJ\_Joe](https://community.sitejet.io/u/AJ_Joe)\
**Post date:** [May 20, 2022, 10:46am UTC](https://community.sitejet.io/t/contact-form-preset-selection-bug/1685/5 "2022-05-20T10:46:16Z")

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Hi @Martin.Sitejet.Team, please check this [video](https://hidrive.ionos.com/lnk/29mozNGk).

I have tested this on Edge and Chrome. On which browser have you tested?

Please do not forget to remove a test page after finishing testing, as it gets added automatically to the sitemap, thus it will be crawled if we forget about it. Thank you in advance.

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<div class="post-metadata">

**Author:** ![Martin.Sitejet.Team](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/martin.sitejet.team/32/25_2.png) [@Martin.Sitejet.Team](https://community.sitejet.io/u/Martin.Sitejet.Team)\
**Post date:** [May 20, 2022, 3:28pm UTC](https://community.sitejet.io/t/contact-form-preset-selection-bug/1685/6 "2022-05-20T15:28:13Z")

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Hi @AJ_Joe, thank you for the screencast. I created a ticket for our developers to fix it and will inform you, when it is fixed.

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<div class="post-metadata">

**Author:** ![Martin.Sitejet.Team](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/martin.sitejet.team/32/25_2.png) [@Martin.Sitejet.Team](https://community.sitejet.io/u/Martin.Sitejet.Team)\
**Post date:** [July 22, 2022, 12:54pm UTC](https://community.sitejet.io/t/contact-form-preset-selection-bug/1685/7 "2022-07-22T12:54:19Z")

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Hi @AJ_Joe,

this should be fixed now.

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<div class="post-metadata">

**Author:** ![AJ\_Joe](https://avatars.discourse-cdn.com/v4/letter/a/d26b3c/32.png) [@AJ\_Joe](https://community.sitejet.io/u/AJ_Joe)\
**Post date:** [July 22, 2022, 3:40pm UTC](https://community.sitejet.io/t/contact-form-preset-selection-bug/1685/8 "2022-07-22T15:40:18Z")

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@Martin.Sitejet.Team, thank you for letting me know.

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**Author:** ![Andre](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/andre/32/3459_2.png) [@Andre](https://community.sitejet.io/u/Andre)\
**Post date:** [January 26, 2023, 8:15am UTC](https://community.sitejet.io/t/contact-form-preset-selection-bug/1685/9 "2023-01-26T08:15:56Z")

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