# Captcha image not visible

**URL:** <https://community.sitejet.io/t/captcha-image-not-visible/4891>\
**Category:** Website Builder\
**Tags:** cms\_contactform\
**Created:** [June 20, 2025, 4:09pm UTC](https://community.sitejet.io/t/captcha-image-not-visible/4891 "2025-06-20T16:09:25Z")\
**Posts on this page:** 1\
**Showing post:** 7

<div class="post-metadata">

**Author:** ![Andre](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/andre/32/3459_2.png) [@Andre](https://community.sitejet.io/u/Andre)\
**Post date:** [June 23, 2025, 12:49pm UTC](https://community.sitejet.io/t/captcha-image-not-visible/4891/7 "2025-06-23T12:49:16Z")

</div>

Have you tried to check the info in this post:

→ [cPanel | Most common contact form issues](https://community.sitejet.io/t/cpanel-most-common-contact-form-issues/3616)

as well as this article

→ [https://help.sitejet.io/hc/en-us/articles/32201735492503-Most-common-questions-about-the-contact-form](https://help.sitejet.io/hc/en-us/articles/32201735492503-Most-common-questions-about-the-contact-form)

?

From your screenshot I can see that a sender address is missing. Unless you are using Sitejet Studio, as explained in the article and the community post, this will definitely not work.

Try this out first and let us know.

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_[View the full topic](https://community.sitejet.io/t/captcha-image-not-visible/4891)._