# Can the same domain name be used as a website & for whitelabelling customer portal **URL:** \ **Category:** Project Manager\ **Tags:** crm\_whitelabel\ **Created:** [August 4, 2023, 4:13pm UTC](https://community.sitejet.io/t/can-the-same-domain-name-be-used-as-a-website-for-whitelabelling-customer-portal/2553 "2023-08-04T16:13:19Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Marc\_Narrative](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/marc_narrative/32/1215_2.png) [@Marc\_Narrative](https://community.sitejet.io/u/Marc_Narrative)\ **Post date:** [August 4, 2023, 4:13pm UTC](https://community.sitejet.io/t/can-the-same-domain-name-be-used-as-a-website-for-whitelabelling-customer-portal/2553/1 "2023-08-04T16:13:19Z")
Apologies for the simple question if the answer is ‘no’ - as that seems to be what i have found, but i just read the end of this thread - [Invalid DNS records](https://community.sitejet.io/t/invalid-dns-records/176) - which seems to suggest if the domain is moved to sitejet then its possible to move / rebuild my webdesign site on sitejet & have that same domain name for that site itself & the whitelabelling / customer portal & previews etc? Is this correct or do i need to buy another domain for just the whitelabelling? I was hoping to create / use a subdomain but from what i can see it can’t be [webdesign.sharetocreate.com](http://webdesign.sharetocreate.com). My domain is with namecheap & the draft wordpress site is with ecowebhosting so the nameservers point to them. Many thanks ---
**Author:** ![Andre](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/andre/32/3459_2.png) [@Andre](https://community.sitejet.io/u/Andre)\ **Post date:** [August 7, 2023, 7:12am UTC](https://community.sitejet.io/t/can-the-same-domain-name-be-used-as-a-website-for-whitelabelling-customer-portal/2553/2 "2023-08-07T07:12:18Z")
The answer is simple: Yes. 🙂 You can use the same domain. The whitelabel feature just adds certain subdomains to access the customer portal etc. ---
**Author:** ![Marc\_Narrative](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/marc_narrative/32/1215_2.png) [@Marc\_Narrative](https://community.sitejet.io/u/Marc_Narrative)\ **Post date:** [August 7, 2023, 12:58pm UTC](https://community.sitejet.io/t/can-the-same-domain-name-be-used-as-a-website-for-whitelabelling-customer-portal/2553/3 "2023-08-07T12:58:41Z")
Thanks @Andre 🙂 Could you advise as to what i need to change in the dns as its coming up with this error message when i try and add the cname mentioned in the whitelabel guide - [Whitelabel in Sitejet - Sitejet Help](https://help.sitejet.io/article/396-whitelabel) ![Screenshot 2023-08-07 at 13.55.39](https://europe1.discourse-cdn.com/flex017/uploads/sitejet/original/2X/c/ca7849d285e1ee82e93d63420252c0ef5391dca7.jpeg) ---
**Author:** ![Marc\_Narrative](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/marc_narrative/32/1215_2.png) [@Marc\_Narrative](https://community.sitejet.io/u/Marc_Narrative)\ **Post date:** [August 8, 2023, 10:26am UTC](https://community.sitejet.io/t/can-the-same-domain-name-be-used-as-a-website-for-whitelabelling-customer-portal/2553/4 "2023-08-08T10:26:02Z")
I think this must be because there can only be one \* wildcard set? The other asterix is an A name so i was guessing it’s something different, but i added them manually and that worked. Seems to suggest some previews & the newer site manager wont work correctly so will wait to finish the setup and try it out as links sent to client on sitejet urls. ---
**Author:** ![Andre](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/andre/32/3459_2.png) [@Andre](https://community.sitejet.io/u/Andre)\ **Post date:** [August 8, 2023, 11:09am UTC](https://community.sitejet.io/t/can-the-same-domain-name-be-used-as-a-website-for-whitelabelling-customer-portal/2553/5 "2023-08-08T11:09:23Z")
Hey there, This is how the DNS-Records should look for a domain: > **[DNS settings with Sitejet - Sitejet Help](https://help.sitejet.io/article/876-dns-settings#dns)** > >  In this article, you will learn everything about Sitejet's DNS settings. Table of content What are DNS settings? DNS settings at a glance How to manage DNS set Here are the additional ones for the whitelabel: > **[Whitelabel in Sitejet - Sitejet Help](https://help.sitejet.io/article/396-whitelabel#prerequisits-whitelabeling)** > > In this article, we cover what white labeling is and what advantages you get through having it activated. Table of contents Basic knowledge Prerequisites for Wh … and yes: The whitelabel record should be a Wildcard. Here, you can find some common issues with domains as well. Just looking at your AAAA-Record 😉 > **[Common questions about domains - Sitejet Help](https://help.sitejet.io/article/1104-faq-domains#issues)** > > In this article, we have gathered the most common questions and issues about domains.  Table of Contents Basic Knowledge Duration of domain verification Common ---
**Author:** ![Andre](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/andre/32/3459_2.png) [@Andre](https://community.sitejet.io/u/Andre)\ **Post date:** [August 29, 2023, 11:49am UTC](https://community.sitejet.io/t/can-the-same-domain-name-be-used-as-a-website-for-whitelabelling-customer-portal/2553/6 "2023-08-29T11:49:39Z")