# 320454 - Pianofly.at - Error Message Customer-Login Portal

**URL:** <https://community.sitejet.io/t/320454-pianofly-at-error-message-customer-login-portal/456>\
**Category:** Account\
**Created:** [July 1, 2021, 7:22am UTC](https://community.sitejet.io/t/320454-pianofly-at-error-message-customer-login-portal/456 "2021-07-01T07:22:37Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Matej\_Dzido](https://avatars.discourse-cdn.com/v4/letter/m/ecd19e/32.png) [@Matej\_Dzido](https://community.sitejet.io/u/Matej_Dzido)\
**Post date:** [July 1, 2021, 7:22am UTC](https://community.sitejet.io/t/320454-pianofly-at-error-message-customer-login-portal/456/1 "2021-07-01T07:22:37Z")

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Dear all,  
I don’t understand why I get his message when I want to login into my customer view… when I type in my login email and password it says that there isn’t any account with that email - but I am constantly designing our website 😛 so this can’t be true.

I’m lost in the overall structure of accounts and logins… Thanks for help!!

 ![image](https://europe1.discourse-cdn.com/flex017/uploads/sitejet/original/1X/5a4d4144103d7a5dca7872302f68812b82fe822b.png)

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**Author:** ![Andre](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/andre/32/3459_2.png) [@Andre](https://community.sitejet.io/u/Andre)\
**Post date:** [July 1, 2021, 11:22am UTC](https://community.sitejet.io/t/320454-pianofly-at-error-message-customer-login-portal/456/2 "2021-07-01T11:22:54Z")

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Hey Clara,

actually, this login (my.\* ) is for your customers. In order to be able to log in there, you would have to make yourself a customer of yourself.

You are able to log in to Sitejet via partner.\* 🙂

#Inception

![image](https://europe1.discourse-cdn.com/flex017/uploads/sitejet/original/1X/0c40b4d03081b1996b8f3e3d07fcc1f91d9bb906.jpeg)

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**Author:** ![Matej\_Dzido](https://avatars.discourse-cdn.com/v4/letter/m/ecd19e/32.png) [@Matej\_Dzido](https://community.sitejet.io/u/Matej_Dzido)\
**Post date:** [July 1, 2021, 2:41pm UTC](https://community.sitejet.io/t/320454-pianofly-at-error-message-customer-login-portal/456/3 "2021-07-01T14:41:34Z")

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nice movie btw 😛 Thanks! managed.

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**Author:** ![Andre](https://dub1.discourse-cdn.com/flex017/user_avatar/community.sitejet.io/andre/32/3459_2.png) [@Andre](https://community.sitejet.io/u/Andre)\
**Post date:** [July 6, 2021, 4:23pm UTC](https://community.sitejet.io/t/320454-pianofly-at-error-message-customer-login-portal/456/4 "2021-07-06T16:23:42Z")

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